Bucharest, Romania
- Jira Service desk ticketing (resolved over 3000 tickets); - Install and maintenance over 600 equipments (laptops, pc, printers, scanners, tills); - Active Directory (Creating, assigning rights and granting / modifying access permissions for users, security groups and distribution groups) also password resets; - Debugging UPN or workstations; - Microsoft Office (Word, Excell, Outlook); - Checking various alerts and promptly intervene to resolve different problems on workstations and servers; - Checking the stock of equipment and ensuring the necessary for the good Apple Software SeaLion Application iTunes Application Hobbies Football, Video Games, Dancing, Music, Travel, Reading Books and Motivational speaker for children with different problems or disabilities. Languages English Dutch development of the activity; - Maintenance of VPN services; - User review; - Maintain software all the equipments up to date (over 1500 equipments). - Data transfers between workstations. - Expert of using remote applications like: CMRC, RDC and Teamviewer. - Support for different applications used by employees, such as: SAP, MMS, CFM, MDW, Intranet, Medallia, HACCP or creating cashier/supervisor codes.
Uploading products on the company's website or on the eMAG website. Modifying our web pages before they are transmitted from the server to the browser. Creation of an application for the management of IN/OUT products. Online Marketing: Content creation for various advertising platforms. Designing accounts on platforms such as Facebook, Instagram or TikTok.
First step: Preparing Apple equipment for internal check, battery/display replacement. The second step: After a year, I was proposed for the position of Trainer, for new employees. I welcome the new employees, show them the company, the work area, the people in the department and later teach them how to behave with a phone that has just arrived in the warehouse. The last step: After two years, I was moved to the SOFTWARE department, where I learned how to unlock any problem that appeared in an Apple device. And towards the end of my journey at DB Schenker, I also contributed to the launch of new operating systems for iOS. I was very proud of myself at that moment :)