Greater Dublin
• Devised framework and process to enhance engagement and relationship with high net worth clients (up to €100.000). • Improved overall impression of bank image by demonstrated data and information of Greek banking system plus understand and secured client needs by maintained 85% of bank clients. • Tracked and analyzed daily financial news to determine an appropriate investment strategy for individual clients and exceeding central office goals by 103%. • Successful convinced 60% of clients and reduced Brexit impacts (£50.000 savings on average) before Brexit vote. • Prepared weekly sales report and performance charts to present to branch manager with recommendations on strategies to enhance sales.
• Promoted to managerial position in establishment and accommodating over 200 customers’ daily. • Conducted with daily cash flows-on average €3.000. • Oversaw administrative duties including records management and planning and scheduling staff shifts. • Managed a team of 9 members and developed new employees’ skills to ensure excellent customer service. • Designed and implemented a new menu which increased daily revenues by 30%.