Iasi Metropolitan Area
I’m a Product Safety and Compliance professional with over seven years of experience ensuring that products meet the highest legal and regulatory standards across multiple marketplaces. My work focuses on protecting customers and strengthening trust by leading risk assessments, quality audits, and compliance programs that combine accuracy, efficiency, and innovation. I’ve collaborated with Operations, Legal, and global vendor teams to resolve safety escalations, automate reporting processes, and improve overall process performance. I’m also passionate about mentoring and empowering teams — helping colleagues across regions adopt consistent quality frameworks and develop a proactive, safety-first mindset. Constantly seeking ways to simplify complex processes, I’m driven by data, collaboration, and continuous improvement.
- Ensured that imported products were tested in certified laboratories and complied with the legal and regulatory requirements of each target marketplace. - Classified products according to hazardous risk for regulatory storage, handling, and transportation purposes. - Took proactive actions to protect customers from recalled or unsafe products, ensuring full adherence to Amazon’s Product Safety policies. - Collaborated with global Operations, Legal, and external vendors to manage and resolve Product Safety and Food Safety escalations. - Served as the key point of contact within the Product Safety and Food Safety Program, providing guidance to internal and external stakeholders. - Created, maintained, and continuously improved standard operating procedures (SOPs) and quality frameworks for Product Safety and Compliance processes. - Conducted quality audits and checks to ensure alignment with standards, identify gaps, and recommend corrective and preventive actions. - Leveraged data and analytics to monitor performance, identify improvement opportunities, and drive efficiency across global teams. - Collaborate and communicate with key stakeholders to define, identify and influence the development of new initiatives within the Product Safety Program; - Mentored, trained, and supported associates across multiple operational nodes (Romania and other global sites) - Contributed to the development of scalable, automated, and technology-driven solutions for product safety and regulatory compliance (implementing automated Reporting and Work Allocation tools) - Collaborated with cross-functional teams to define and influence new safety initiatives, ensuring alignment with customer trust and regulatory obligations.
-Managed POS transactions, customer service, and product sales while ensuring customer satisfaction and store presentation standards. -Participated in seasonal sports training sessions to improve product knowledge and customer advisory skills.
Processed payments, managed product display and assisted customers in choosing suitable home design products.
Provided high-level guest service, managed seating and dining flow, and supported serving staff to ensure an excellent customer experience in an international hospitality environment.