Port Harcourt, Rivers State, Nigeria
I am a dedicated business Support Assistant with 10 years experience. Supported management in operational activities, Customer Service, Clients Management, Administration and Secretarial backup duties, Vendor management, Record & Data management, Schedules, and Negotiation. Supervised, Managed and Monitored tasks. Ensured that the provision of administrative tasks streamline in accordance with the day-to-day operational requirement. Managed Clients relation, Marketing & Public relations and other assigned related duties.
Operations
1. Manages office environment and operational support. Oversees administrative activities of the business and provide support to a diverse team. 2. Focus on planning, organising, conduct regular meeting with staff and clients to discuss operational updates, ideas and issues. 3. Coordinate and monitoring tasks, marketing and public relations. Attention to details and commitment to values of integrity in accordance with the day-to-day operational activities. 4. Contributing, assisting and participating in projects, activities and initiatives as requested by management. 5. Handles a wide range of administrative of basic bookkeeping, database management, payroll services. secretarial duties, document control, scan, store. managed vendor records. Processing of files, mail typing, document formatting and transmission of information – email, notes, fax etc. – on behalf of one or more departments or of manager. 6. Maintain supplies inventory for the office by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders to supplies, verifying of supplies. 7. Obtained client data registration and review registration with the case management team for accuracy, assigned direct support to staff and client schedules as appropriate with the day-to-day operational requirement. 8. Strong customer service skills, cross team administrative support with customers, vendors, subcontractors, sales team, office facilities, cleaners and security personnel in carrying out duties daily.
1. Handles a wide range of administrative duties to ensure smooth operations of the office such as timekeeping and payroll accounting, Data Entry, Collections, Staffing and other general office responsibilities. 2. Handles Payroll Journal Voucher by cost centre and reconciliation of payroll journal on monthly basis – Using Sage payroll accounting Software. 3. Deputized key recruiting metric, including turnover and retention rate. Contact references and perform background checks. 4. Support department managers and executive in administrative and secretarial duties, Organising presentation, preparing facilities reports and maintain utmost confidentiality. 5. Update Office policies and procedures and update personnel records, (hard/soft) Copies.