Ines Sidomou

Senior Administrative Assistant HR

Brussels Metropolitan Area

About

Highly skilled and experienced Payroll Manager with a track record of successfully managing payroll operations and ensuring compliance with regulations. Seeking a challenging position in a reputable organization where I can utilize my expertise to streamline processes, enhance efficiency, and deliver accurate and timely payroll services.

Experience

  • Senior Administrative Assistant HR at CHU Brugmann
    Oct 2023 - Dec 2023 · 3 mos

    •Recorded data pertaining to work performance, such as attendance records time off. • Monitored and managed data related to irregular work performance. • Acted as a liaison between managers and colleagues across the organization to address performance-related queries and sought guidance from superiors on legal matters. • Managed the administrative processing of leave requests. • Analyzed, processed, and reviewed service-specific data entries to maintain the quality of data sent to payroll. • Stayed up-to-date with legal changes in the relevant areas and informed colleagues and internal clients about updates. • Ensured compliance with established procedures and fostered collaboration with other departments. • Contributed to ongoing service enhancements to enhance user satisfaction.

  • Payroll Specialist at ADP
    May 2020 - Jan 2023 · 2 yrs 9 mos

    ⦁ Managed end-to-end payroll operations for multiple French companies, including Total energy, Groupama, Spit, Elephant Vert, and others. ⦁ Gathered, analyzed, and processed payroll data with meticulous attention to detail, ensuring accuracy and compliance with legal requirements. ⦁ Demonstrated expertise in understanding complex payroll environments, legislative regulations, and specific payroll processes for different employee statuses, statutory positions, and working time. ⦁ Developed a deep understanding of payroll-related contributions and the functionality of payroll tools. ⦁ Prepared and submitted monthly, quarterly, and annual social contribution declarations in adherence to regulatory requirements. ⦁ Processed personnel management documents, including employee onboarding, terminations, and employment status changes. ⦁ Utilized various payroll management platforms and input stations, showcasing advanced skills and proficiency in Excel software. ⦁ Maintained accurate payroll records, including timesheets, reports, and tax-related documents, ensuring proper storage, retention, and confidentiality. ⦁ Collaborated with cross-functional teams, including client HR, to ensure seamless coordination and exchange of payroll-related information. ⦁ Actively contributed to process improvement initiatives and demonstrated adaptability in implementing and upgrading payroll systems and software. ⦁ Generated insightful payroll reports, such as earnings summaries, tax reports, and labor cost analyses, to support decision-making by management, finance, and HR departments.

  • Customer Advisor at Captiv Contact Call Center Tunisia
    Jan 2020 - Mar 2020 · 3 mos

    ⦁ Expertise and advice on the General Data Protection Regulation (EU GDPR) and documentations. ⦁ Support and methodology of application of the GDPR regulation.

  • Customer Advisor at Teleperformance
    Oct 2018 - Oct 2019 · 1 yr 1 mo

    ⦁ Assisted customers in selecting the most suitable mobile plans based on their needs, budget, and existing subscriptions. ⦁ Guided customers through the process of migrating to new plans, ensuring a smooth transition and addressing any concerns or questions they had. ⦁ Developed an in-depth understanding of Bouygues Télécom's mobile plans, pricing structures, features, and available add-ons. ⦁ Provided accurate and up-to-date information regarding mobile plans and promotions to ensure customers made informed decisions. ⦁ Delivered exceptional customer service by actively listening to customers, resolving inquiries promptly, and ensuring their satisfaction.