India Aimee Jones

Receptionist & Customer Experience Co-ordinator

Hartley Wintney, England, United Kingdom

About

People-focused professional with a background in HR, recruitment, and customer facing roles, with a strong interest in communication, behaviour, and building meaningful relationships. Currently working at Wellington Health & Fitness Club, where I contribute across customer experience, marketing, and community engagement - including managing customer feedback, creating member communications, leading running clubs, and organising charity events. Alongside my professional experience, I’m completing a Level 3 Personal Training qualification and training for a full Ironman, reflecting my commitment, resilience, and long-term focus. I’m motivated by opportunities where I can build relationships, solve problems, and create positive experiences that help people and communities thrive.

Experience

  • Receptionist & Customer Experience Co-ordinator at Wellington Health & Fitness Club
    Jan 2025 - Present · 1 yr 7 mos

    People-focused professional with a background in HR, recruitment, and customer-facing roles, with a strong interest in communication, behaviour, and building meaningful relationships. Currently working at Wellington Health & Fitness, where I contribute across customer experience, marketing, and community engagement — including managing customer feedback, creating member communications, leading running clubs, and organising charity events. Alongside my professional experience, I’m completing a Level 3 Personal Training qualification and training for a full Ironman, reflecting my commitment, resilience, and long-term mindset. I’m motivated by opportunities where I can build relationships, solve problems, and create positive experiences that help people and communities thrive.

  • Human Resources Administrator at CitNOW Group
    Jun 2023 - Dec 2024 · 1 yr 7 mos

  • Delivery Consultant at Matchtech
    Jan 2022 - Jun 2023 · 1 yr 6 mos

  • AQA Level 2 aquatics Instructor at Wellington College
    Jan 2016 - Jan 2022 · 6 yrs 1 mo

    Swimming Teacher

  • Lloyd's Register (Bracknell)
    • Billing Specialist
      Dec 2019 - Dec 2021 · 2 yrs 1 mo

    • Data Analyst
      Jul 2019 - Dec 2019 · 6 mos