Calgary, Alberta, Canada
Facilitated one-on-one and group tutoring sessions for first year engineering students, providing course content support, enabling students to achieve an average one letter grade improvement (~10%)
Managed customer service, cash operations, and merchandising, trained cashiers and merchandisers, implemented loss prevention standards, and managed daily cash office reports and inventory tracking.
Worked on understanding climate change-driven impacts on Canadian bridges under the supervision of Dr. Muntasir Billah, focusing on analyzing climate data and assessing extreme weather effects on bridge performance.