Jess Ng

Financial Services Associate II

Cyberjaya, Selangor, Malaysia

About

With over two years of experience as a Financial Services Associate (Accounts Receivable) and a bachelor’s degree, I am passionate about accounting, finance, and marketing. I am committed to continuous professional development to advance my career while delivering value to the organizations I support. Proactive in learning and adaptable to change, I stay aligned with evolving industry standards and best practices.

Experience

  • Steelcase (Hybrid)
    • Financial Services Associate II
      Nov 2025 - Present · 9 mos

      - Conduct knowledge transfer sessions for new team members. - Support colleagues in resolving work-related challenges. - Help update or prepare working instructions for the team.

    • Financial Services Associate
      May 2023 - Oct 2025 · 2 yrs 6 mos

      Managing Accounts Receivable for North America Region Cash Application • Process daily customer payments against invoices or credit memos. • Follow up on unapplied payments with dealers and credit analysts. • Provide account statements upon dealer request. • Oversee month-end closing, intercompany, and deposit clearing. Pricing • Ensure net prices align with the current price list and verify accurate discount application. • Remove billing blocks to release orders. Claims • Issue credit memos and invoices based on requests via ServiceNow and CIC. • Upload billing invoices and credit memos for services such as adstock, distribution, design, and international HR expenses. • Prepare proforma invoices for dealers. Labor reimbursement review • Review labor reimbursement requests from dealers and release warranty credits based on labor rate, standard time, and invoice details. • Share labor reimbursement guidelines with dealers.

  • Audit and Tax Executive at Lesmond & Associates (AF 001992)
    Aug 2022 - Apr 2023 · 9 mos

    1. To assist on audit assignments (such as statutory audits, audit signing pages, audit working papers (Balance Sheet, Profit and Loss Statement, and ETB), draft audit report). 2. To assist on preparation in corporate and personal tax computation and draft Form C, Form B and Form BE. (Under WY Business Consultancy Sdn Bhd) 3. To assist on bookkeeping, accounting schedules, and preparation in management accounting reports. (Under WY Business Consultancy Sdn Bhd)

  • Audit Intern at C.W Chai & Partners
    Oct 2020 - Apr 2021 · 7 mos

    1, To assist on audit assignments (such as statutory audits, audit signing pages, audit working papers (Balance Sheet, Profit and Loss Statements) and, draft audit report) by using AXP Software. 2. To assist on preparation in corporate tax computation and draft Form C. by using Brass Tax Software

  • Account Assistant at WY Business Consultancy Sdn. Bhd.
    Jun 2015 - May 2017 · 2 yrs

    1. To assist on bookkeeping, accounting schedules, and preparation in management accounting reports. 2. To backup some tasks such as preparation of audit workings, GST submission and etc.