Imhokhai Aigbotsua

IT Support Officer skilled in Technical Support and Operating Systems

Lagos Mainland, Lagos State, Nigeria

About

With over four years of experience as an IT Support Officer at, I specialize in technical support, IT project and program management, and operating systems. My role focuses on ensuring seamless IT operations, troubleshooting technical issues, and maintaining efficient IT systems to support organizational goals. Committed to operational excellence, I leverage my technical expertise to enhance user experience and drive productivity. By collaborating with teams and employing effective problem-solving strategies, I ensure timely resolution of technical challenges and contribute to the overall efficiency of IT infrastructure.

Experience

  • IT HelpDesk Engineer at Flour Mills of Nigeria Plc
    Nov 2023 - Present · 2 yrs 8 mos

  • Editor/writer at Wikimedia Foundation
    Nov 2017 - Present · 8 yrs 8 mos

  • Union Bank of Nigeria (Full-time · 3 yrs 1 mo)
    • IT Support Representative
      Mar 2022 - Sep 2023 · 1 yr 7 mos

    • Sales Service Executive
      Sep 2020 - Sep 2023 · 3 yrs 1 mo

  • Quality Assurance Quality Control at Lotus plastics ltd
    Nov 2015 - Mar 2020 · 4 yrs 5 mos

    Improved the manufacturing processes and products meet the company's quality specifications. Ensured timely delivery of quality products at the lowest possible cost To minimize waste, improve productivity on the production line and ensure that customers receive products that are fit for use. Quality processes for increased efficiency and effectiveness. Followed quality standards and procedures to minimize errors and maximize customer satisfaction. Updated quality control standards methods and procedures to meet compliance requirements.