Imaan Zeb

Computer Science Student

United Kingdom

About

Experience

  • Supply Teacher at Broadway Academy
    Sep 2024 - Present · 1 yr 10 mos

    As a supply teacher at Broadway Academy, I step in whenever regular teachers are absent, ensuring that students continue their learning without interruption. I adapt quickly to different classroom environments and work with a variety of subjects, which requires me to be flexible and resourceful. My goal is to manage each class effectively, maintain a positive learning atmosphere, and support students in staying on track with their lessons. I focus on keeping students engaged and motivated, even if I’m only with them for a short time.

  • Fragrance and Beauty Sales Assistant at 24 Seven Talent
    Aug 2024 - Present · 1 yr 11 mos

    As a fragrance and beauty sales assistant, I thrive on creating personalised experiences for customers, helping them find the perfect scent or beauty product that enhances their individuality and style. My passion lies in understanding each customer’s preferences and offering tailored recommendations, ensuring they leave feeling confident and valued. I’m knowledgeable about the latest trends and products, which allows me to provide expert advice, answer questions, and introduce clients to new items they may love. I’m dedicated to delivering exceptional service, building lasting relationships, and contributing to a welcoming and inspiring environment where every customer feels pampered and cared for.

  • Birmingham City University (On-site)
    • Student Ambassador
      Sep 2023 - Present · 2 yrs 10 mos

      As a BCU Ambassador, I’ve developed key skills like clear communication, public speaking, and effective teamwork by engaging with prospective students and guests. This role has strengthened my problem-solving abilities and taught me to manage my time well, balancing ambassador duties with academics. Additionally, I’ve gained valuable customer service experience by making visitors feel welcomed and supported during their campus experience.

    • Clearing Hotline Assistant
      Aug 2024 - Sep 2024 · 2 mos

      As a Cleaning Hotline Assistant, my role involves handling incoming calls related to cleaning services, responding to requests, addressing complaints, and coordinating quick resolutions. I manage communication between cleaning staff and clients, ensuring any service issues are resolved efficiently. This position requires strong customer service skills, attention to detail, and the ability to remain calm under pressure to provide reliable support and maintain high standards in client satisfaction. Additionally, I handle scheduling, follow-ups, and documentation, making sure all operations run smoothly and clients are consistently satisfied with our services.