United Kingdom
A very eager individual, keen to expand on skills
Run the day-to-day operations of a busy office, keeping everything organised and running smoothly Lead a team, planning workloads and making sure tasks are completed on time Handle confidential information carefully and in line with data protection rules Keep records, trackers and reports up to date using Microsoft 365 tools Act as the main point of contact for maintenance and IT support Look for practical ways to improve office systems and make day-to-day work more efficient Produce reports, track KPIs, and support operational improvement initiatives
Managing the swim programme Scheduling 1:1 lessons Coordinating school swim programmes Managing swim teachers Increase clublive
Banking and invoicing Report weekly and monthly reports on finance and income Process monthly school invoices and credit notes Manage income from different areas of the business
Manage the store, front of house staff, back of house staff and the team overall Manage store finances including tills, safe and reports Provide excellent customer service Deal with customer enquiries and complaints in a professional manner, offering realistic solutions