Sydney, New South Wales, Australia
A Senior Technical Consultant with over 8 years of experience, specialising in architecting and developing end-to-end solutions on the Microsoft cloud platform. I partner with businesses across Australia and New Zealand to execute complex digital transformations, leveraging Dynamics 365, Power Platform, and Azure to modernise operations and automate critical processes. Throughout my career, I have taken on diverse responsibilities: from hands-on development of systems compliant with NZ financial regulations, to in-house digital transformation projects and driving stakeholder collaboration. In my recent work, I have also taken on leadership responsibilities, defining technology roadmaps, managing development teams, and designing enterprise solutions from concept to completion. My expertise covers the full project lifecycle, from high-level strategic planning to deep, hands-on technical implementation. Key areas of expertise include: • Dynamics 365 & Power Platform Development: Engineering robust solutions with custom APIs, PCF controls, plugins, and complex workflows. • Solution Architecture & System Design: Designing scalable, enterprise-grade solutions and consolidating disparate systems into unified platforms. • Digital Transformation & Strategy: Defining technology roadmaps and translating business goals into actionable development plans. • Project Delivery: Leading development teams using agile methodologies to ensure project success. • Azure Cloud Services & Integration: Leveraging serverless functions and web apps to connect and extend business systems. • Stakeholder Management & Business Analysis: Partnering with business leaders to analyse needs and re-engineer processes for efficiency.
• Defined and executed a comprehensive technology roadmap to modernise core logistics and business operations from the ground up. • Architected a scalable, enterprise-grade solution leveraging the Microsoft Power Platform and Azure serverless computing. • Engineered custom APIs, Power Automate flows, Dataverse plugins, and form scripts (TypeScript) to extend platform capabilities and automate complex workflows. • Launched a new customer-facing web portal from concept to completion, integrating it with core back-end systems via Azure cloud services to provide real-time data access. • Consolidated multiple disparate systems into a unified PowerApps platform, establishing a single source of truth for operational data. • Led and managed a team of developers and business analysts throughout the project lifecycle. • Directed end-to-end project delivery, from initial stakeholder consultation and requirements gathering to final deployment and support.
• Part of Aveo Group’s in-house team driving digital transformation. • Spearheaded key initiatives within a company-wide digital transformation program, focusing on the modernisation of the core CRM ecosystem. • Executed a seamless migration to a cloud-native Dynamics 365 CRM, significantly improving system scalability, performance, and accessibility for all users. • Engineered and deployed bespoke CRM functionalities for sales, marketing, and service teams, which automated manual tasks and increased user productivity. • Developed robust custom plugins, workflows, and Azure-based integrations to automate critical business processes and ensure seamless data synchronisation. • Partnered directly with key business stakeholders to analyse and re-engineer workflows, resulting in simplified CRM processes and improved data integrity. • Utilised agile methodologies to deliver rapid and iterative CRM enhancements, reducing the time-to-market for new feature delivery.
• Partnered with a diverse portfolio of clients to design, develop, and implement tailored CRM solutions that addressed unique business challenges. • Engineered and delivered complex business systems compliant with New Zealand's strict financial regulations, ensuring clients met all statutory requirements. • Developed and deployed custom CRM components, including plugins and Power Apps Component Framework (PCF) controls, using C#, TypeScript, and React to extend core platform functionality. • Leveraged Azure services to build scalable web applications and API integrations, connecting the CRM with critical external client systems. • Acted as a key contributor in an agile team environment, driving the iterative development and successful delivery of high-stakes client projects.
• Part of the development team that involved expansion of a virtual assistant’s functionalities for a major international airport in Auckland. • Conducted regular client meetings to gather requirements and develop creative, effective solutions. • Spearheaded the development process to address key challenges and enhance user engagement. • Achieved high commendation for the project at the Microsoft New Zealand Partner Awards 2018 (Engaging Customer Awards, June 2018).