Ilyas Khan

Customer service

Mumbai, Maharashtra, India

About

Experience

  • Sr. Lifestyles concierge at Aspire Lifestyles
    Mar 2025 - Present · 1 yr 5 mos

  • Capricorn Logistics Pvt. Ltd (5 yrs 3 mos)
    • Customer service
      May 2021 - Present · 5 yrs 3 mos

      INBOND & EXBOND

    • Import Executive
      May 2021 - Sep 2022 · 1 yr 5 mos

      Job Profile Air import ● Handling Inbound & Ex-bond at Arshiya FTWZ (Air / Sea). ● Opening Pre-alerts jobs (Air / Sea) & updating in CAPLOG (Software). ● Coordinating with customer regards shipment status. ● Follow Up with warehouse colleague from assessment till examination. ● Generation Mandate Form of duty payments. ● Arranging transportation & dispatch of the material to customers. ● Tracking in Ice gate IGM, Vessel tracking, keeping track of assessments at NSDL site. ● Generating E way bill / manual & online both. ● Maintaining DSR for Customer and sharing on daily basis. ● Updating customer ETA and status of the shipment. ● Monthly Air clearance shipment is approx. 100 to 150.

  • Customer Service Agent at Athena BPO Pvt. Ltd
    Oct 2023 - Feb 2025 · 1 yr 5 mos

    SCBL

  • Process Specialist at Athena
    Sep 2023 - Jan 2024 · 5 mos

  • Business Development Executive at Ketto
    Nov 2022 - Jul 2023 · 9 mos