Sacramento, California, United States
Lead a dedicated team of 10–15 caseworkers in the Housing Choice Voucher (HCV) department, supporting all subsidized landlords throughout Sacramento County and its cities. In my role, I oversee the daily operations of several key units, including Leasing, Contract Generation, Inspections, Abatements, Ownership and Utility Changes, and Rent Increases. Key Responsibilities: Staff Supervision Model supervisory strategies that reflect the Agency’s Cultural Objectives in all aspects of communication and leadership. Provide orientation and training for new employees to ensure a strong foundation in program operations. Monitor assignments and maintain productivity standards within the unit. Assure quality of service to both internal and external stakeholders. Establish performance objectives, provide ongoing feedback, and conduct performance evaluations that include honest assessments and clear goal-setting. Facilitate staff meetings, address personnel issues, and foster a collaborative team environment. Communicate management directives, agency updates, and operational changes effectively to staff. Adhere to agency policies in all personnel-related matters, including hiring, compensation, leave approvals, employee concerns, and terminations. Daily Operations Lead and train staff in the delivery and maintenance of subsidized housing programs. Assist in the administration of subsidized housing programs by applying HUD-established policies and procedures, ensuring compliance with all federal and state regulations. Oversee accurate and timely income, rent, and subsidy calculations. Supervise the execution of annual and interim recertifications in accordance with program requirements. Oversee and participate in one-on-one and group program information sessions. Develop and implement processes that support efficient workflow and program integrity. Handle contract negotiations with property owners and agents.
Supervised a team of 7-10 caseworkers in the continued eligibility of Housing Choice Voucher Primary responsibility was monitoring workflowd, completing annual recertification, and managing staff in administration of Housing Choice Voucher program.
Managed training program for the Operations department Responsibilities included training new staff, developing and training current staff, developing training material, conducting quality control, and assisting in developing policies related to Housing Choice Voucher
Maintained the waitlist for all of the public housing units for the City and County of Sacramento Selected people from the waitlist, verified preferences and qualifications.
Worked as a caseworker in the Operations Department where I managed a caseload of up to 600 households. Duties included completing annual recertifications, addressing potential fraud and abuse of the program, completing income and family compositions changes, assisting families with the moves, porting out families, and providing active caseload management.
Led a team of five to eight ramp agent while providing ground services to United Airline's aircrafts. Duties involved scheduling and assigning duties to ramp agents. Supervised individual flights while the aircrafts were on the ground. Supervised ramp agents in properly off-loading and loading of cargo. Conduct security checks of interior and exterior of aircrafts. Assisted ticket and gate agents with translation as needed.
Shot wedding videos, including but not limited to: wedding clips, engagement video, wedding trailer, professional videos, church videos, advertisement videos Utilized the following programs: Primero Pro-for initial editing of the video, which includes cutting the video, adding sound tracks and video transformation Final Cut Pro- to add sound and video animation to the video to make it more entertaining Employer: Self-employed (worked with a friend-Alex Yevtushenko)