Isabel Fernandez, M.S.

Community Relations - Communications - Marketing - Education - Hospitality

Miami, Florida, United States

About

Experience

  • City National Bank of Florida (Full-time · 15 yrs 8 mos)
    • Community Relations Manager, 1st Vice President
      Feb 2026 - Present · 5 mos

    • Marketing Manager, 1st Vice President
      Nov 2010 - Feb 2026 · 15 yrs 4 mos

       Develop and implement corporate marketing strategies; effectively manage marketing, advertising, promotional activities, corporate communications and community relations of the organization  Create internal and external audiovisual presentations, direct mail campaigns, product/services brochures, internal newsletters, statement inserts, press releases and other assets and communication pieces  Manage bank wide portions of the organization’s intranet  Internal corporate communications, including bank wide email, CEO’s internal messaging, CEO’s talking points, monthly e-newsletter, and desktop wallpapers, manage CEO’s LinkedIn  Manage production and installation of construction signs at clients’ properties we financed  Develop and maintain careers web site (careers.citynational.com)  Manage the company’s special campaigns: United Way fundraising, backpack campaign  Manage the internal crisis communications for the organization  Manage the team’s business continuity plan and “how to” manual  Partner with the Training Department to introduce new products and initiatives to the Bank team  Develop special promotional events including banking center openings, in-house and community-based seminars and speaking engagements, networking events, client events and other micro-marketing activities  Develop and maintain corporate identity guidelines  Initiate effective strategies for reaching specific markets, develop ongoing publicity campaigns and specific editorial opportunities for consumer and financial media  Contribute to editorial content and graphics of web site and intranet  Oversee the Bank’s sponsorships, charitable contributions, memberships and donations  Manage the Marketing budget

  • Adjunct Faculty at Miami Dade College
    Jan 2008 - Dec 2025 · 18 yrs

    I am currently adjunct faculty in the Hospitality Management program at the Wolfson campus. I also develop curriculum for non-credit programs. In addition to instruction, I was previously also a recruiter and advisor for students. I also was the program coordinator for a Hospitality Management work/study program for students from China. I was the advisor to the Kendall Campus Hospitality Student Association.

  • Super Bowl LIV Volunteer Committee Member at Super Bowl LIV
    Apr 2019 - Feb 2020 · 11 mos

    Volunteer for Super Bowl LIV. Recruited and interviewed volunteers, including at off-site events. At Super Bowl, I guarded the locker room and traffic for the Kansas City Chiefs. Post game, I managed traffic to PR and media events.

  • Training & Development Specialist at City National Bank
    Feb 2010 - Nov 2010 · 10 mos

    Develop and execute training programs - including new hire orientation, product training, sales training, and call center coaching.

  • Consultant/Event Planner at Ana Cruz Event Planning
    Jul 2008 - Feb 2010 · 1 yr 8 mos

    I was a freelance not-for-profit event planner with Ana Cruz Event Planning. Events included women's conferences, fundraisers, student film competitions and more.