İlayda K.

Consessions Abuse Prevention at Amazon | Historian

Bursa, Bursa, Türkiye

About

I graduated from Istanbul Medeniyet University History (English) program in 2020. I have been working since my high school and university days. I love communicating, reading a lot of books and painting, which is my favorite hobby. I worked as a customer service specialist in various companies. I focus on focusing on customer problems and escalating them in line with these problems and developing solutions. Progress is the simplest element. I am currently proud to be an active Amazonian since 2021. #amazonian

Experience

  • Amazon (Remote)
    • Consessions Abuse Prevention
      Oct 2024 - Present · 1 yr 9 mos

    • Customer Service Associate
      Oct 2021 - Oct 2024 · 3 yrs 1 mo

      As customer services, I believe that I provide the best customer experience by solving our customers' problems in the best and shortest way, with Amazon's customer obsession principle.

  • Insurance Specialist at Bupa Acıbadem Sigorta
    Oct 2020 - Oct 2021 · 1 yr 1 mo

    In addition to giving me a lot of experience in the insurance field, this position enabled me to cope with challenging situations and perform above my potential.