Israel
* Results-oriented, Hands-On Pre/ Post-Sales Manager with over 15 years of experience. * Reputation as an approachable mentor, dedicated team player. * Exceptional at fostering cross-departmental collaboration with R&D and Product Management. * Strategic Advisor & Technical Liaison * Unique blend of high interpersonal abilities and detailed technical knowledge. * Ability to simplify and articulate complicated concepts to technical and non-technical stakeholders. * Critical thinking and advanced multitasking abilities to thrive in a fast-paced environment. * Trusted Product Educator, providing expert product and technical enablement sessions for sales and pre-sales. * Hobby Farmer & Sustainable Gardener | Dedicated to growing organic produce, including cucumbers, cherry tomatoes, snow peas, broccoli, and mangoes. Passionate about seasonal harvesting and sustainable living. Need me outside of Linkedin? Here's my email: [email protected]
* Delivering compelling product demonstrations and technical presentations to prospective customers, partners, and key stakeholders.. * Understanding customer business requirements and translating them into tailored technical solutions. * Designing, deploying, and managing proof-of-concept (PoC) environments, trial accounts, and supporting system installation and configuration. * Supporting customers throughout the evaluation, customization, onboarding, and adoption process to ensure a seamless pre-sales experience. * Collaborating with R&D and Sales teams to resolve technical issues, validate new releases, and prioritize feature enhancements based on customer feedback. * Representing the company at international trade shows, exhibitions, and industry conferences, showcasing products, engaging with prospects and partners, and generating new business opportunities. * Providing technical expertise throughout the sales cycle, serving as the primary liaison between customers, Sales, and Engineering teams.
* Managing a global Tier 3 team of 4 people, technical leading a global team of 15 Tier 1 engineers. * Leveraging Salesforce CRM within a B2B SaaS environment to monitor account health. * Acting as the "voice of the customer" to advocate for product enhancements, ensuring customer needs * Providing technical expertise to pre-sales and post-sales globally, leading demos ensure product adoption. * Guiding customers and partners through evaluation and onboarding, to maximize ROI. * Collaborating with R&D and Product Management to translate customer data into technical solutions. * Working closely with integrators, distributors, and OEM partners to define best practices.
* Supervising all pre-sales activities, including the establishment of departments, documentation & policies. * Demonstrating products at international trade shows, conferences, and seminars. * Managing post-sales support and fostering ongoing customer relationships. * Collaborating closely with R&D as an integral member of the design team.
• Leading pre-sales and post sales of key accounts • Responsible for projects from PoC to defining full technological solution and implementation. • Key presenter for webinars and technical seminars worldwide
* Supervising all global pre-sales activities, including departmental documentation procedures, and policies. * Delivering high-impact product demonstrations at trade shows, conferences, and seminars. * Managing post-sales support and cultivating long-term customer relationships globally.