Greater Madrid Metropolitan Area
Experienced account manager and Project Team Lead with a demonstrated history of working in the biotechnology industry. Strong engineering professional skilled in Analytical Skills, Requirements Analysis, ITIL, IT Service Management, and IT Strategy.
Together with my team we help our customers drive growth by converting traditional "analog" businesses to digital ones, and oversees operations in the rapidly changing digital sectors like mobile applications, IoT, machine learning, social media, virtual goods, as well as web-based information management and marketing. Holding the hand of our customer to enhance the digital customer experiences across the entire enterprise and its operations. Listening the Community, Mapping Digital Assets to Strategies and Innovating Digital Processes
Responsible of the pharma accounts. Team of around 50 persons and a budget of 3,4 M €. Main customers: Roche, Astra Zeneca, Eli Lilly, Elanco, Astellas Pharma, Heel, Daiichy Sankyo, Takeda, Casen Fleet, FHOEMO, IBAMolecular. Main project and services: • Digital Transformation: - Development of websites, portals and mobile applications to promote products, healthy well being life habits, product marketing, improving the patient adherence. (Cloud developments. Platform as a service -Heroku, Node.js,..-; SaaS developments; On premise traditional developments - Custom developments to improve commercial effectiveness processes, production management, clinical trial management, value added measures of the medical department, market access, Territory alignment design, control the task progress for product launch,... • Consulting, Processes and Quality - Consulting services specialized in pharmaceutical tools (Veeva, ZincMAPS and Veeva Vault) - IT Quality services specialized in Pharma Industry: (Technical Writing; Testing services - E-Marketing Consulting Services: (Mass e-mail marketing: ExactTarget, Web Analytics: Google analytics, Web Positioning: SEO, SEM) - Patient assistance programs. • Analytics: - Development of BI informational systems for sales and commercial activities reporting - Business Intelligence consultancy - Data Integration (ETL, EAI) • Service support for Infrastructure services as managed service provider - Service desk and HelpDesk. - Identity & Access Management services at global level under SLA • Applications Support services: corrective and evolutive custom application support under SLAs of systems developed by thirty party
Project Director (10 people). Main projects: • UMIVALE (4 people). Extranet for the management of medical examinations and risk prevention for its customers. • Philips Morris International (3 people). Developing and maintenance of a tool to manage worldwide the purchasing initiatives for the central procurement department. Analytics and reporting tool at top manager level (costs and savings). • Lilly: - Managed service to provide the support of the ETL processes and datastewardship of the Lilly CRM at European level - Head of several projects in .NET, JAVA and Coldfusion (European registration and authentication system-SOA-, web management and cost planning of clinical trials in Europe, - Head of PMO office service for Lilly in EMEA - Management of withdrawal and retirement of EMEA applications.
• EMEA software engineers team leader. Responsible for the application design, testing definition, testing strategy and source code standards definition and review • Definition of the standards and implementation of software life cycle tools for EMEA.
• EMEA Web applications team leader. Reporting to EMEA solution delivery manager. Budget: € 1.7 million. Projects: 35 per year • Management of the web project managers team integrated into the European virtual delivery team. 5 Project Managers. • Web project Vendor management for EMEA (certification, planning, orders and billing, ...) Cost: € 1.2M. Team: 15 developers. • European governance processes definition and optimization. Following Six Sigma methodology (Project initiation process and Optimization of quality processes relating to Project delivery) Main projects: ETL processes and data stewardship tools for the CRM implementation worldwide (Siebel), www.lillymedinfo.com, www.lillyclinicalresearch.com, www.lilly.co.uk, European merit increase tool, European employee DB, Supply chain management, Free billing price, www.medes.com