Urbano Delgado

Instructional Designer | NMPC Semiconductor Scholar | Learning & Experience Design (LXD) | Digital Photography

Greater Phoenix Area

About

Urbano is a learning experience designer and human centered design specialist. His focus includes project management, instructional design, learning outcome evaluation, scenario building, rapid development using a design thinking approach and facilitating student engagement. He produces and manages traditional instructor-led and distance learning course development projects in support of educator, clinician and law enforcement professional development. Urbano has designed learning activities and courses for health care, K-12, higher education, corporate, government and vocational schools. Specialties: Learning experience design serving K-12 through adult learners Productive struggle learning activity design & assessment Instructional design (ADDIE, ARCS) Design thinking Human centered design Learning and Development Systems Engineering Semiconductor Manufacturing Government Accredited Healthcare Program Management

Experience

  • Principal & Lead Learning Experience Designer at Connect the Dots
    Jan 2026 - Present · 7 mos

    Having concluded a key strategic initiative at the University of Arizona department of systems and industrial engineering, I am channeling my expertise in Human-Centered Design into the critical evolution of semiconductor training and workforce development. I believe that the success of the microelectronics industry depends on more than just tech—it depends on intuitive, scalable learning ecosystems. I partner with organizations to transform technical complexity into streamlined, learner-centric experiences that drive results.

  • Learning Experience Designer at University of Arizona College of Systems and Industrial Engineering
    Dec 2024 - Jan 2026 · 1 yr 2 mos

    Designing modular learning experiences for a grant-funded program supporting high-technology semiconductor manufacturing workforce development. My work includes VR and desktop storyboarding, developing immersive learning sequences, and collaborating with instructional designers, subject matter experts, and external contractors to align technical accuracy with learner engagement.

  • Instructional Systems Specialist (GS 1750) & Health Education Specialist (GS 1701) at U.S. Department of Veterans Affairs VHA Institute for Learning, Education and Development (ILEAD)
    Apr 2014 - Feb 2024 · 9 yrs 11 mos

    Managed the accreditation and production of online learning experiences enabling healthcare teams to continue practicing at the top of their licenses.

  • Instructional Designer at U.S. Customs and Border Protection
    Feb 2010 - Apr 2014 · 4 yrs 3 mos

    Worked in an Instructional Systems Specialist (GS-13 Series 1750) role. Specific duties included design and development of instructor-led and distance learning projects, conducting training standards reviews and mentoring agent instructors in the development and delivery of effective and engaging learning experiences. In a recent project Urbano teamed with Border Patrol Basic Training Academy course developer/instructors to design scenarios giving trainees a chance to put into practice what they learn in the classroom.

  • Instructional Designer at University of Nevada Las Vegas
    Sep 2009 - Jan 2010 · 5 mos

    Produced online high school curriculum for the Department of Defense Education Activity. Partnered with subject matter experts, typically highly qualified teachers, to design engaging and interactive learning content.