Isaac Grannis

Computing & Infrastructure Enthusiast

United States

About

I like to design systems and solve hard problems.

Experience

  • Haywire Internet (Indianapolis, Indiana, United States)
    • Associate Systems Engineer
      May 2026 - Present · 2 mos

    • Customer Service Specialist
      Aug 2025 - May 2026 · 10 mos

    • Summer Internship
      May 2025 - Aug 2025 · 4 mos

  • Help Desk Technician at Wabash College
    Aug 2023 - Dec 2024 · 1 yr 5 mos

  • Student Researcher at Regenstrief Institute, Inc.
    May 2023 - Aug 2023 · 4 mos

    • Researched AI applications for proactive detection of Peripheral Arterial Disease (PAD), focusing on machine vision and natural language processing. • Constructed a comprehensive digital ontology of PAD, encompassing symptoms, early warning signs, and risk classifications.

  • Information Technology Help Desk at Wabash College
    Aug 2022 - May 2023 · 10 mos

    - Assisted users, both virtually and in person, to diagnose & resolve hardware and software issues. - Documented all interactions with users and recorded solutions for future reference. - Conducted installation and set-up of new hardware, along with training users on new hardwar

  • Barista at Starbucks
    Oct 2021 - Aug 2022 · 11 mos

    - Resolved equipment failures and worked with managers to communicate and educate staff regarding proper usage. - Maintained an organized and tidy café environment by regularly cleaning equipment, espresso machines, tables, and the condiment bar. - Greeted and served an average of 350+ customers daily, providing prompt, personalized, and friendly service in a fast-paced environment. - Memorize drink orders and preferences for regular customers to build rapport and increase brand loyalty.