Egypt
Learner...
Led end-to-end implementation of ERP system, achieving a 35% increase in operational efficiency. Managed cross-functional teams to align business requirements with organizational objectives, ensuring successful project delivery. Oversaw project plans, timelines, and budgets, consistently delivering projects on time and within scope. Facilitated stakeholder communication, fostering engagement and ensuring clear project status updates throughout the life cycle. Implemented best practices, and standardized processes, and provided training, resulting in enhanced user adoption and streamlined workflows.
- Working in the schools sector activating LMS products and educational software applications. - Meeting with the school management to set up the onboarding plan and the activation path. - Providing product training for admin, teachers, head of department, and management. - Interactive sessions with parents and students. - Record product training and navigation videos for each type of user. - Supporting any technical or functional issues, and submitting tickets on Microsoft Azure. - Create school competitions and set KPIs.
- Deployed Product implementation with what meets clients' needs. - Lead projects and collecting the data from the client's end. - Installed and customized Odoo modules. - Demo meetings and prepared POC. - Closed deals and created BRDs and technical documents. - Worked agile methods with the development team, applying any product customization. - Conducted training for new clients and projects. - Created the best practice for clients per each module's utilization and the business cycle.