Greater Leeds Area
No matter what you do in your life, whether it's good or bad, it always comes back to you.
• servicing and repairing hearing aids for patients • taking preliminary case history • performing otoscopies • taking impressions in order to provide patients with moulds for their hearing aids • performing Pure Tone Audiometry to BSA standards • performing REMs to BSA standards • providing aftercare service to patients in order to maximise their hearing aids performance • ear wax extraction
• greeting customers at the door as they enter the shop • helping customers select the correct frame for their lenses • measuring the frames and ensure they fit perfectly • ordering prescription glasses and contact lenses in for the customer • making follow up appointments for customers • making adjustments to the frames when the customer collects their glasses • carrying out pre-screening tests such as retinal imaging and pressure and visual field testing • explaining offers and products to customers • taking payments from customers
• greeting customers at the door as they enter the shop • helping customers select the correct frame for their lenses • measuring the frames and ensure they fit perfectly • ordering prescription glasses and contact lenses in for the customer • making follow up appointments for customers • making adjustments to the frames when the customer collects their glasses • carrying out pre-screening tests such as retinal imaging and pressure and visual field testing • explaining offers and products to customers • taking payments from customers
● Training, supervising and appraising staff ● managing budgets ● maintaining statistical and financial records ● dealing with customer complaints and queries ● overseeing stock control ● ensuring compliance with health and safety legislation ● liaising with head office and suppliers ● preparing promotional materials and displays
·Managing sales and profit targets for the branch ·Controlling and where possible improving margins and expenses ·Managing compliance requirements with regard to, security and cash for the company · Managing stock and targets in line with budgets and Company guidelines ·Organising staff rotas and holiday arrangements ·Overseeing staff performance reviews ·Taking the lead on operations to ensure customer satisfaction and retention. ·Communicating business and Company objectives to staff ·Supporting the delivery of all marketing campaigns
• Cutting, edging and fitting lenses in to frames to match high Specsavers standards • Ordering lenses and liaising with supplying companies for best offers problem solving • Managing daily problems in lab and assigning duties to other lab members • Helped reducing costs of running the lab by creating a system of tracking orders, storing files and monitoring any errors to avoid them in the future • Liaising with two other stores and their managers to create successful team work • Coached staff members about various frames and lenses types
• Cutting, edging and fitting lenses in to frames to match high VE standards • Glasses sales and general customer advice • Organising orders and liaising with suppliers to meet special and personalised offers • Replenishing and restocking lenses, always ensuring high level of stock management efficiency