New York, New York, United States
Second-line leader managing a global team of Solutions Architects, focused on evolving systems and processes to scale in support of ServiceNow’s business. Key leader in the Moveworks–ServiceNow integration, ensuring the ServiceNow field SC team has the enablement, tooling, and support required to succeed selling Moveworks technology. Oversaw a significant expansion of the team to strengthen coverage across EMEA and APAC.
Lead and grow a team of Presales Solutions Architects focused on the strategic and enterprise segment. I drive scale across the GTM organization by building systems, processes, and assets that accelerate customer value and sales effectiveness. My team owns the Proof of Value process, presales systems (demos and labs), product deep dives, enablement, competitive positioning, thought leadership, and engagement in strategic customer opportunities.
• Field pre-sales engineer supporting NYC financial services customers. 2020 Contributions: • Awarded SC change agent of the year (2020) • Account SC supporting a major sports league to become their "Official Workflow Partner" • Expand adoption at 4 customers to greater than $1M ACV
Pre-Sales engineer supporting US Commercial East region. Notable contributions include: • Commercial Solution Consultant of the Year (2019) • Exceeded quota and invited to President's Club • Speaker at ServiceNow's yearly customer conference, Knowledge • SC Advisory Council Member • Mentored early-career employees in the Associate SC development program
• Pre-sales engineer supporting all new business • Led proof of concepts during product evaluations • Created competitive materials for the sales team • Responsible for all technical components of RFIs and RFPs • Collaborated heavily with marketing, implementation, and development teams
Outside B2B electronic - component sales for industry leading semiconductor companies with a focus on account development within the Boston Metro area.