Ian MacFadyen

Online Reputation Management | Enhancing and Elevating Employer & Consumer Brands

Australia

About

I am a driven and results oriented sales professional, combining my passion for technology and people as an Account Manager at Removify. I have a Bachelor of Business from Auckland University of Technology double majoring in Information Systems & International Business and Strategy. Feel free to connect and say hi if you think we have similar interests.

Experience

  • Removify (1 yr 11 mos)
    • Account Manager
      Dec 2025 - Present · 8 mos

    • Sales Development Representative
      Sep 2024 - Dec 2025 · 1 yr 4 mos

  • Travel at Career Break
    Jun 2024 - Sep 2024 · 4 mos

    Explored Europe and North America before making the move to Melbourne.

  • Restoration Specialists Ltd ()
    • Team Coordinator
      Aug 2023 - Jun 2024 · 11 mos

      Job bookings, job updates, creating and issuing reports to keep clients informed &engaged; completing cost summaries & analysis; invoicing clients; process optimisation. Sales; following up on warm leads, researching potential clients, qualify prospects interest, conversations with clients to identify needs which align best with products/services on offer, manage and maintain accurate records of job bookings and updates to support sales activities, implementing strategies to streamline sales for increased efficiency and effectiveness. Franchisee support: Process documenting(how-to-videos & process manual), supporting franchisees regarding specific processes as required.

    • Administrative Support Technician
      Feb 2023 - Aug 2023 · 7 mos

      Brought in initially on a casual basis to deal with the increased work load from the Auckland floods, transitioning to full time hours shortly after hiring. Undertaking various administrative tasks and assisting technicians on site as required

  • Pool Builder at Designer Pools
    Nov 2022 - Feb 2023 · 4 mos

    Working under Senior Pool Builders to assist with any tasks required.

  • Online Personal Shopper, New World Kumeu at Foodstuffs North Island Limited
    May 2020 - Nov 2022 · 2 yrs 7 mos

    Planning, organizing and executing the day to day picking, packing and processing of all customer orders for the online shopping department, including route planning and delivery of customers orders. Ensuring all tasks are efficiently and accurately completed in a timely, professional manner. Working as an essential worker during the pandemic including additional hours to meet demand and accommodate protective measures.