Bristol, England, United Kingdom
Executive, Business Owner, Entrepreneur, Strategic Alliances, Supplier & Operations Management, Project Management, Business Matchmaker, Outsource Expert. I have worked in the call center and BPO space at a senior level for the last 30 years as both a sales leader and operational head for leading UK and International outsourcers. For the last 14 years I have successfully run my own international consultancy and outsource management companies focusing on matching clients outsourcing needs to our global supplier base. I specialise in running mass market, multi-channel, sales and lead generation supplier networks, coordinating the activities of onshore, near shore and offshore outsource suppliers for global brands in the financial, medical, communications and utilities sectors. Working with 4 large BTC asset holders facilitating large USDT swaps for BTC. Interacting with institutional and wealthy private buyers internationally to secure the purchase of digital assets. I also manage marketing teams assisting Public Companies with their Social Media marketing, focusing on increasing brand awareness, taking new products to market and critically delivering new high level sales relationships with synergistic partners.
International BPO with a footprint across 3 continents. Comprising: 6,000+ agents with a mix of physical sites and homeworking. Lead generation services B2B and B2C supporting: Financial Services Claims Management Debt Management Insolvency Healthcare Solar Utilities Inbound customer service supporting: E-Commerce Education Food and Hospitality Healthcare Solar Fintech Digital Assets AI enhancement and chatbots handling outbound/inbound communications. Data management, cleansing enhancement, validation. Contact - [email protected]
Liasing with international private buyers, institutional buyers and hedge funds to facilitate USDT/BTC swaps. I can be contacted via email to [email protected] or added on WA + 44 7899 022 697 I work with 4 large BTC asset holders.
Latiane Ltd operate as a free advisory and business matching service for companies who want to outsource their work but don’t know where to start. Latiane saw a niche in the market where they could leverage their network of contacts built up over a 25-year period spent in outsourcing so clients could easily find professional, capable and reliable suppliers of all sizes. “With over 1000+ partner suppliers on board and part of our network we are supremely confident that whatever your need we will have someone with the right level of experience, in the right location who can accommodate and work to your budget to deliver a memorable outsource experience”. Latiane Ltd is a fully independent business match maker – suppliers are not recommended if they do not have the relevant experience, scale and infrastructure to fully service client’s needs. Latiane Ltd pulls together vast industry experience with a panel of investors to offer true global outsource business match making a reality.
I own several companies and have business interests in the following areas: Outsource BPO -putting clients and suppliers together to manage campaigns across inbound and outbound activities. Operating on set hourly and CPA. Facilitating transactings across commodity trades including large box PPE Cranbury gloves, food and large value crypto transactings.
Review the links and videos below. I am looking to actively recruit call center business development sales leaders and gurus to work with our business to bring clients who manage huge volumes of calls both inbound and outbound. This is the future of call management. Just imagine a scenario where every call can be managed expertly and every outbound call can mirror best agent performance - no one ever has a bad day. If that isn't good enough the cost savings are enormous. In summary - a great call experience, happy customers, lower costs with better outcomes. This really is the future. https://www.linkedin.com/feed/update/urn:li:activity:7108435992407064579/ https://www.linkedin.com/pulse/we-starting-see-death-call-center-agent-know-haines-president-ceo/?trackingId=y7j5jz2pQFy7XhgYb6l3KA%3D%3D https://drive.google.com/file/d/1REGNRFnNoBRLo0VLlV1Xq2DYGalwBc3E/view?usp=drive_link https://drive.google.com/file/d/18jBNQiEA2vBMgTk9KSXEW-poyxNUql8O/view?usp=drive_link