St Paul, Minnesota, United States
Proven ability to drive profitable growth in $250M - $1.0B product and service B2B businesses. Capable of delivering results today while managing a continuous transformation to deliver future value. Competent in strategy, sales execution, operational excellence, technology selection and deployment and acquisition and integration. Leverages exceptional leadership, communication and interpersonal skills to inspire teams, leading by example with acute problem-solving skills. Major Achievements As leader responsible for G&K's $800M US uniform and facility service business and supported by the best field organization in the industry, we transformed an underperforming mid-market company with a market cap of $400M, built it into an industry powerhouse with margins growing from 6.1% to 12.5%, providing the highest Total Shareholder Returns in the Industry over an 8 year period, culminating in an acquisition by Cintas in 2017 for $2.2B Led sales redesign project team that launched a proprietary iPad mobile app built on SalesForce.com and Google platforms. Earned company’s first ever recognition as one of the “50 Best Companies to Sell For” by Selling Power Magazine, debuting at #25 and rising to #23 Redesigned an unprofitable $23M direct purchase business from order-to-cash with a new end-to-end business process, product assortment and pricing strategy that resulted in 20% CAGR ($40M revenue after 3 years) and 200% increase in operating income while reducing inventory by $20M Restructured LSG/Sky Chefs North American operations post 9/11 resulting in $40M improvement in operating margins in 24 months
Advisory consultant to Private Equity seeking acquisitions/investments in industrial B2B companies
Executed restructuring plan for a $225M 3rd party marketing logistics provider to Fortune 500 customers. Developed and commenced implementation of technology transformation plan.
Led $800M US Rental and Direct Purchase business Provided leadership to four US Regions as well as through four Regional Vice Presidents, two Sales Vice Presidents, Vice President Customer Development, GM Direct Purchase and Leader Strategic Business Initiatives Business consisted of 39 plants and 120 customer service locations with 5,000+ employees serving 100,000+ customers Delivered consistent Organic Revenue Growth and averaged 100bps annual operating margin and ROIC expansion
Reported to Chairman and CEO Responsible for all aspects of Information Technology with 98 employees and $20M+ annual operating budget Developed IT Strategy and Roadmap identifying Company's critical business processes, redesigning and applying new information technology solutions to enhance customer satisfaction and build differentiation while improving quality, cost and speed Oversaw transition of major applications to cloud technologies enhancing user access and lowering costs
Responsible for continuous improvement of sales and services business processes Supported year-over-year improvement in safety and customer satisfaction measures while enabling cost reduction resulting in ~100bps annual improvement in operating margins Restructured Direct Purchase business eliminating operating loss and improving margins to double digits while improving enterprise ROIC by 40bps
Responsible for Lean Manufacturing implementation, facility engineering, quality systems, environmental systems and fleet management across 50 facilities with sales in excess of $700M