Frauental an der Laßnitz, Styria, Austria
Experienced Senior Manager with a demonstrated history of working in the electrical and electronic manufacturing industry. Skilled in Negotiation, Operations Management, Sales, Business Development and Strategic Planning. Strong sales professional with a Bachelor of Engineering (BEng) focused in Mechanical Engineering from Northumbria University.
Responsibility for the Anton Paar global service organisation including: - defining and implementing global service strategy - defining standardised processes and tools used in Anton Paar sales subsidiaries. - monitoring global Customer feedback and implementing actions for improving negative feedback - supporting subsidiaries in defining budget and growth targets - ensuring Service Engineers are trained to a global standard in order to provide unified high quality service across the whole organisation
Overall responsibility for the global Sales and Marketing team (internal and external) with the primary objective of globally representing PPC, generating Sales, profit and year over year growth. Structured management and continuous development of the global team, along with continued process improvements and implementation of necessary tools (Product Configurator etc.) supported this objective.