Marina del Rey, California, United States
Enterprise Applications and Business Systems leader with 15+ years of experience owning and stabilizing mission-critical ERP and commerce ecosystems in complex, high-growth global organizations. My work sits at the intersection of business operations and enterprise technology, ensuring that systems supporting supply chain, finance, merchandising, and digital commerce run reliably, scale effectively, and deliver measurable business value. Most recently, I served as business system owner and integration lead for SAP and connected platforms including Salesforce Commerce Cloud (SFCC), Shopify, and NuORDER. I led end-to-end integrations, master data governance, and ERP change governance across global environments, partnering with cross-functional leaders to align technology decisions with operational and financial priorities. I am known for stepping into high-risk or high-ambiguity situations — including staffing gaps, system instability, and organizational transition — and restoring structure, accountability, and system reliability. My leadership spans integration strategy, master data ownership, vendor governance, and cross-functional incident management to protect revenue, inventory accuracy, and customer experience. While I maintain a strong foundation in IT operations and controls, my core focus is enterprise applications ownership — connecting systems, data, and business processes into dependable, scalable operating models. I’m currently exploring leadership roles in Enterprise Applications, Business Systems, and ERP ecosystems where I can drive cross-functional alignment, strengthen governance, and deliver stable platforms that support growth. Focus Areas: Enterprise Applications Leadership • SAP & eCommerce Ecosystems • Systems Integrations • Master Data Governance • Business Systems Ownership • ERP Change Governance • Vendor & Platform Strategy • Cross-Functional Program Leadership
Owned and led SAP ERP and enterprise application operations supporting Sales, Supply Chain, Finance, and Operations in a highly integrated global environment: - Served as primary owner and decision authority for SAP ECC (SD, MM, Master Data, GRC), ensuring continuity of order-to-cash and supply chain execution. - Led enterprise SAP execution during periods of organizational disruption, staffing gaps, and operating-model transition. - Supported cross-functional leadership initiatives related to tariff mitigation, supply-chain reconfiguration, and sourcing strategy (China+1). - Enabled large-scale vendor onboarding, stock transfers, and logistics updates across SAP and integrated supply-chain platforms. - System owner and integration lead for SAP-to-commerce platforms (SFCC, Shopify, NuORDER), owning vendor management, data governance, UAT, go-live support, and post-launch hypercare across global markets. - Established governance, change control, and escalation processes to protect data integrity, audit readiness, and operational SLAs. - Onboarded and enabled new SAP leadership and offshore delivery partners, transferring institutional knowledge and stabilizing operations. - Delivered mission-critical in-transit and “on-the-water” reporting to close visibility gaps and support proactive SLA management.
Built a strong technical and operational foundation supporting enterprise IT environments, customer-facing systems, and global operations. Experience includes team leadership, incident management optimization, cloud and network troubleshooting, enterprise device management, and executive-level support.