Alessandro Valenti

Head of Customer Success at Zipchat

Italy

About

Experience

  • Head of Customer Success at ZipChat AI
    Jul 2025 - Present · 1 yr

    Joined as #1 employee, leading trial conversion, onboarding and after sales (customer success & support). My job is to give my team and my customers superpowers to compete in the AI Era.

  • Customer Success Manager, Enterprise at charles
    Aug 2024 - Jul 2025 · 1 yr

    Enterprise Account Management in the UK, Italy & Expanding Markets. Backed by Accel, HV Capital and Salesforce Ventures ($30M raised).

  • Salesforce (Milan, Lombardy, Italy)
    • Partner Account Manager
      Oct 2022 - Jul 2024 · 1 yr 10 mos

    • Partner Sales Administrator
      Feb 2022 - Oct 2022 · 9 mos

    • Partner Advisor
      Jul 2021 - Jan 2022 · 7 mos

  • Product Management Specialist at Lenovo
    Jul 2020 - Jun 2021 · 1 yr

  • Investment Analyst at Italian Angels for Growth
    Dec 2019 - Apr 2020 · 5 mos