Istanbul, Türkiye
As a Business Analyst, I work on understanding business processes, accurately identifying requirements, and developing solutions that add value to users.With my analytical thinking skills and strong communication abilities, I act as a bridge between teams, contributing to more efficient and comprehensible project progress.Through my career experience, I aim to support the entire process endto-end by considering both business unit expectations and technical team needs. With my eagerness to learn and attention to detail, I am motivated to contribute to new projects and deliver meaningful impact.
Digital Participation Bank Project Created and maintained flow diagrams using Draw.io to support business and technical analysis. Contributed to the UX design of OnePage by using Figma Defined user stories, tasks, and bugs in Azure DevOps to support agile development processes. Testing API services via Postman Analyzed business and technical requirements and created detailed analysis and documentation to guide development efforts. Carrying out analysis and design activities for receipt, passbook, and account transaction screens within the scope of core banking systems and mobile application processes Designing dealer portal processes end-to-end, including the performance dashboard, store financing portal, and application processes. Experienced in OnePage and Dealer Portal.
ERP & Corporate Portal Project Drawing flow diagrams UML diagrams by using Figma Benchmarking for helpdesk, vehicle fleet management modules, education modüles, human resources module Arranged meeting with business units to create business requirements Analysing requirements and informing developers about created requirements Defining stories& tasks in Jira Testing web applications manually Reporting bugs founded on the software products to the development team Providing actionable solutions to refine products and ensure a better user experience. Ensuring the documentation of requirements, processes, and changes made in the ERP system