Worcester, England, United Kingdom
Helping clients to live well at home starts with great people, and finding them takes more than just recruitment. It’s about listening deeply, understanding what drives someone and creating conditions where purpose can thrive. My work focuses on talent acquisition and engagement within the healthcare and home support industry. I’m here to connect compassionate individuals with meaningful roles, and to design journeys that support them to feel valued, empowered and ready to grow.
ilarna connects you with trusted, personalised support at home quickly, simply and on your terms. Our platform gives you control over who supports you, when and how, through intuitive tools that help you stay independent at home. Every match is built on strong compatibility, clinical insight and local knowledge, giving you dignity, confidence and peace of mind.
My functional expertise is within SThree’s UK and Ireland MSP business, supporting our leadership team and collaborating with colleagues across the Customer Success Function, Sales, Group Commercial & Legal, and Operations in order to drive optimal performance, operational excellence and a best in class end-to-end customer experience. I also manage the MSP Service Delivery Partner function in Glasgow, ensuring the team are developed & supported with the tools they need to service our MSP customers to the very best of our ability. My support extends beyond the UK and Ireland, forming part of the wider European MSP Team who provide seamless cross-country support to our MSP customers operating across the globe.
Managing a service-led approach to existing client relationships whilst developing strategic engagement for new business. Working alongside Real Staffing Group's specialist delivery teams in the Midlands, North, Scotland and Ireland to ensure quick delivery of a quality service and successful recruitment solution. Proud brand ambassador for Real Staffing Group following 7 years working with the business as a recruitment consultant. Passionately committed to continuing to ensure our clients receive an excellent service. As part of this role I develop valuable, mutually beneficial client relationships through regular face to face interaction, on-site presence and extensive networking with the objective of securing business and meeting the needs of the client through service excellence and continuous improvement. We provide consultative advice to clients to improve their processes and ensure we provide relevant services, seeking opportunities to add value on an on-going basis. Contactable on: [email protected] 0121 265 7474
I manage the delivery of a team of consultants across our customers based or looking for contract opportunities in the Midlands, North and Scotland in the following areas: - Project & Programme delivery - Compliance and Regulatory Change - Risk Management I work closely with some of the best Senior contract talent working in these areas to help them secure new interim opportunities, to provide market advice & guidance, and to align my team to deliver against any required contract recruitment while in-role. Latterly involved in developing our offering within the Midlands IT and digital market to align with specialist teams in London and Leeds in order to provide a UK wide solution.
Part-time sales role running concurrently with my University studies. - Telesales Consultant, promoted to Sales Team Leader, selling TalkTalk telephone and broadband products as part of an outbound B2C cold calling campaign. - Consistently "Top Seller" during periods of full time employment inbetween University terms. - The only Consultant retained by the company on a part-time basis due to sales statistics achieved.