Coquitlam, British Columbia, Canada
Recent university graduate with an economics major and business administration minor. Education focused on trend and case analysis that includes assessing correlation among various factors to problem solve and aid business decision. Result driven with 3+ years of retail industry experience balancing operations and customer relations. Vast enthusiasm of the industry through personal interests in automotive, photography, and fashion.
• Enhanced customer’s retail experience through excellent service and broad product knowledge to communicate value • Customer service included item information, style and size recommendations, and best representing company policies • With seniority, worked closely with management staff to streamline daily operations that includes storewide upkeep and supervision of newer employees
• Curated a friendly environment catered towards foreign customers in English that may differ in both culture and style • Communicated at team meetings relating to western fashion trends and provided product translations from oversea brands