Sacramento, California, United States
Security Industry Specialists Inc. Sacramento, CA Security Supervisor - Apple Elk Grove November ‘19 - April ‘23 Daily/weekly audits of timecards, ensuring proper billing is maintained. Assist HR with investigations concerning altercations or issues with employees. Assist client with any and all staffing needs Assist client directed investigations regarding accidents, thefts, and altercations. Perform camera review monthly audit to ensure all camera zones are functional and no gap in operational security occurs Perform employee reviews yearly. Employees were given detailed documentation with performance metrics attached. Provide all new employees onboard training; detailed training and all necessary client classes provided. Training to retain all required state licensure provided to all employees routinely. Mediate employee disagreements and altercations. Provide necessary employee discipline as needed. Train new employees on the various hardware and software platforms required for the job including vehicles for patrol. Perform checks of all emergency equipment, medical bags, keys, badges monthly. Diagnose and report malfunctioning equipment including access points, gates, computers and client owned vehicles. Provide monthly mock training for medical emergencies, staging, active run through and debrief after.
Train new employees on the various hardware and software platforms required for the job including vehicles for patrol. Perform checks of all emergency equipment, medical bags, keys, badges monthly. Diagnose and report malfunctioning equipment including access points, gates, computers and client owned vehicles. Daily/weekly audits of timecards, ensuring proper billing is maintained. Assist HR with investigations concerning altercations or issues with employees. Assist client directed investigations regarding accidents, thefts, and altercations. Perform camera review monthly audit to ensure all camera zones are functional and no gap in operational security occurs Perform employee reviews yearly. Employees were given detailed documentation with performance metrics attached. Provide all new employees onboard training; detailed training and all necessary client classes provided. Training to retain all required state licensure provided to all employees routinely. Mediate employee disagreements and altercations. Provide necessary employee discipline as needed. Provide monthly mock training for medical emergencies, staging, active run through and debrief after.
Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. Issuing badges to employees, visitors, and vendors. Manage building access through various computer programs Screened employees and vendors entering and exiting work areas via metal detection Used an electronic hand wand for any additional screening. Using customer service skills when dealing with employees and other personnel. Help employees and personnel with information. Maintain daily records of activities Train new specialists on proper post procedure Patrol of client property using vehicles and maintaining proper security presence throughout the shift. Using CCTV to monitor entrances, exits, gates, parking lots, and lobbies. Gather info for emergencies Using radio to dispatch mobile units for emergencies. Monitor alarm systems and dispatch units accordingly for check. Detect problems and report information to appropriate personnel Perform manual hardware and software checks upon entering the SOC to ensure everything was operational. Diagnose and attempt to fix any issues that arise, if unable to, escalate to chain of command.
Maintained daily records and completed activity reports of all security actions performed during shift. Patrolled assigned areas on foot to ensure building, personnel and property were secured. Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences. Provided crowd control after business hours. Monitored and reported suspicious activity to the proper local authorities. Use deescalation tactics for any conflicts that would arise. Inspect protection devices, and fire control equipment, for proper performance.