United States
An ideal day consists of writing some requirements, whiteboarding with design, investigating a conversion funnel, and strategizing a launch with marketing.
Making commerce better for everyone Oct 2024 - Present Checkout -Responsible for the buyer experience in checkout across all wallets and known buyers -Launched features such as continuous authentication from the Storefront API into checkout, accelerated checkout components for mobile app storefronts, a frictionless and native USDC crypto checkout experience, and support for Apple Pay within Shop Pay Oct 2021 - Oct 2024 Deferred Payments -Responsible for the deferred payments product area and introduced flexibility/automation to simplify merchant workflows when collecting payment after order creation -Launched features such as payment reminders, automations for capturing payment at order fulfillment/per fulfillment, and saved payment methods on orders for future reauthorizations
ADP pays 1 in every 6 people in the US. Working at ADP's Innovation Center, I had the opportunity to combine start-up thinking with the impact and reach of an established, market-leading company. Responsibilities: -Managed feature roadmap and development for next-generation integration platform (SmartConnect) based on customer feedback and in partnership with Workday and Oracle -Enabled integrations from Cloud ERPs (Workday, Oracle Fusion Cloud) to ADP's Compliance services, including Wage Payments, Wage Garnishments, Employment Verification, and Unemployment Claims -Defined and built new features to onboard additional clients and reduce implementation time by gathering business requirements, analyzing data, and working with engineers/operational teams to launch new processes
Product Management at ADP's Innovation Center
Thrive Market is a venture backed e-commerce start-up on a mission to make healthy living easy and affordable for everyone. http://thrivemarket.com. (with $100M+ funding) Successfully launched the company's first iOS and Android mobile apps -iOS app featured in iTunes app store under Best New Apps multiple times -Android app named one of the Best Apps of 2016 by Google Play -Apps are rated 5 stars in both app stores Responsibilities: -Built and owned strategic product roadmap derived from consumer insights for the mobile apps -Managed product development process by working closely with design, engineering, QA, marketing, and data strategy teams to build and launch features -Continuously measured impact and iterated through data analysis and A/B testing
WEMO is the most approachable entrypoint to the connected home (Internet of Things) Launched 5 Wi-Fi connected home appliances that can be controlled by the WEMO smartphone app from anywhere in a partnership with Jarden Consumer Solutions (owner of brands such as Oster, Holmes, Mr. Coffee, Crock-Pot, etc.): -Crock-Pot Slow Cooker enabled by WeMo -Mr. Coffee Coffeemaker enabled by WeMo -Holmes Heater enabled by WeMo -Holmes Air Purifier enabled by WeMo -Holmes Humidifier enabled by WeMo Responsibilities: -Managed business partnership and software/hardware product development processes in an Agile Scrum environment across engineering and cross-functional teams -Created PVPs and PRDs for new product marketing opportunities in IoT through deep research efforts Promoted from Assistant Product Manager to Product Manager in April 2015
-Defined early concept products by evaluating and communicating consumer benefits and technological feasibility around variable color temperature lightbulbs -Created a simple financial model to easily estimate gross profit and product launch potential
-Provided support to the Smart Grid Project (Electric Vehicle and Power Engineering Program Management Office teams) -Modeled circuits on the Distributed Engineering Workstation program to simulate loads in a fully operational microgrid -Worked with leading researchers from UCLA, USC, and JPL for a multi-dimensional understanding of Smart Grid technologies -Maintained the geographic information system database for the Power System Information and Advanced Technologies group