Greater Toronto Area, Canada
AI & Technical Business Analyst with experience translating business problems into structured functional and technical requirements across AI, data, and analytics initiatives. Proven ability to lead scoping, define solution boundaries, and document decisions to support efficient delivery and future scalability. Experienced working alongside engineers and data teams to validate feasibility, define data requirements, and support end-to-end delivery of AI-enabled solutions. Holds a Master of Management in Analytics from Ivey Business School with hands-on exposure to ML pipelines, LLM’s, data platforms, and simulation. Brings a builder mindset by using AI tools such as ChatGPT, Claude, and Co-Pilot to prototype AI-driven workflows, test edge cases, and iterate on requirements, improving clarity, feasibility validation, and delivery speed across cross-functional teams. Worked with Database management platforms such as Mongo DB and Azure Databricks.
• Led multiple projects in automating old manual processes for clients, increasing efficiency in operations by over 200% • Trained machine learning models to enhance user interactions with emotional intelligence features. • Conducted SQL validations to ensure accuracy in AI responses for automated travel bookings. • Performed A/B Testing on different models and product features • Developed capabilities for the AI model to extract relevant information from YouTube videos to better serve client inquiries.
• Analyzed and cleaned data to derive actionable insights for enhancing photography search features in Apple Intelligence. • Provided detailed documentation and reporting to address functionality issues and improve user experience. • Conducted thorough online research to support data-driven decisions and optimize search engine performance.
• Managed supply chain logistics and inventory management to optimize product sales. • Identified gaps in product sales and provided strategic marketing recommendations. • Incorporated AI Automation using Make.com for competitive advantage in pricing analysis. A/B promotional testing • Co-founded an online digital retail store within Amazon North America, enhancing market presence.
● Managing and creating efficiencies within multiple teams of people to produce high-quality estate development projects within a timely manner ● Coordinating with client and vendors, managing financial transactions, supervising workers
● Answered multiple calls a day, used CRM Salesforce for client relations and created tickets for status updates, follow-ups, notes, etc. ● Number 1 out of 15 teams in reaching sales targets as well as client satisfaction through surveys ● Processed foreign exchange transactions, mainly USD/CDN transactions, stock trades, HISA’s, GIC’s, TFSA, RRSP’s, etc. ● Used SharePoint for internal search ● Guide customers on wealth and investment strategies and products that meet customer’s objectives ● Probe to understand customer needs and advise them through their unique investment needs. ● Achieved sales targets with a focus on relevant investment products. ● Manage all transactional outcomes of customer contacts or refers to appropriate internal business groups.