Hui Yang Huang

Brand specialist

London, England, United Kingdom

About

Motivated and adaptable professional with a background in healthcare,customer service, and luxury retail. Skilled in communication, teamwork,and problem-solving. Dedicated to delivering authentic customerexperiences, cultivating strong client relationships, and upholding thehighest standards of service excellence. Experienced in personalized styling, clienteling, and driving sales performance within premium retailenvironments.

Experience

  • Harrods (On-site)
    • Brand Specialist
      Jul 2026 - Present · 1 mo

    • Sales Associate
      Nov 2025 - Jul 2026 · 9 mos

  • Customer Service Representative at JR clinic
    Sep 2024 - Aug 2025 · 1 yr

    Assisted clients with inquiries and complaints, ensuring a positive experience. Handled high-pressure situations with calm and professional communication. Practiced active listening and problem-solving, contributing to client retention. Developed multitasking skills in a fast-paced environment.

  • Retail Sales Associate at SANDRO
    Jul 2022 - Jul 2024 · 2 yrs 1 mo

    Assisting customers with inquiries, resolving complaints, and ensuring a positive shopping experience. Promoting products and understanding store inventory. Collaborating with colleagues, restocking shelves, handling cash registers, and maintaining store presentation. Working with KPI.

  • Receptionist at Howards Hotel
    Jan 2020 - Mar 2022 · 2 yrs 3 mos

    Welcoming every customer and provide the best customer experience according to the hotel standards. Listening carefully to guest requests, handling special needs or complaints, and relaying information to the kitchen or management. Working closely with colleagues and kitchen staff to deliver smooth and efficient service.