Luxembourg
Experienced Project Support Manager with a demonstrated history of working in the human resources industry and HRIS software. Skilled in HRIS, HR Consulting, Performance Management, Project Management, and Talent Management. Strong program and project management professional with a master degree.
Guide the customer to HRIS solutions, through analysis of the business needs and the expected change management Manage the budget and the planning of the customer requests Manage new requests from the customer, by leading discussions with the customer and with the development teams, and proposing solutions Manage new developments, by elaborating the scope, performing the follow-up, the system-testing and the validatation in line with the acceptance criteria Propose improvements to the HRIS application and processes Support the customer with . Data management (import, export, analysis...) . Process management (configuration updates, renewal, issues...) . System analysis to give objective information in conflictual situations . Training of the customers first- and second-line support teams . Daily activities, . 24/7 flexibility for critical support http://www.metrilio.com
http://www.thetalentbox.com/