Rotterdam, South Holland, Netherlands
I have a passion for growth, technology and continuous improvement. Driven by an energetic personality & a positive grit mentality. Socially engaged and a ‘no fear’ approach towards challenges. My motto: ‘always forward and be curious’. I thrive in an environment with a positive vibe, where culture drives business and co-creation equals synergy. My specialties: building departments, provocative selling, relationship development, long-term strategy, perseverance, conceptual thinking, sales- and marketing integration and pushing boundaries.
In my role as Account Manager my main task is to create impact with new & current customers adding value to their business using the platform. Current: - Restructure accounts internally, visit customers/partners, examine the impact of the platform, map customer stakeholders and decision process, exploring customer fit, adjusting development project- & process methodology, redefining customer pains and provide solutions via a business case aligned with internal departments - Establish enduring relationships with customers, understand their business goals and how IT is involved, identify market focus and expectancy management, involved in quarterly reviews & steering committees in order to align with service portfolio for business impact resulting in expanding the footprint of the platform where possible - Together with the team creating events for customers & partners sharing success stories, challenges, discussions, marketing campaigns, market knowledge and establish business growth in conjunction with the customer through contracts, renewals, extensions, consultancy, service agreements, workshops, training, kick-off’s etc. - Ongoing practice to standardize procedures within department and align with Technical, Service and Marketing departments, deliver feedback from customers and report financial-/progress statistics to C-level, providing account- and management insights and drive strategical & operational plans forward
For the first 6 months as an Account Executive, I have guided prospects to get acquainted with the platform, identifying their pains and fit using provocative selling channeled by the SPICED principles.
My main task is to develop current- & future customers into ‘Ambassadors’ and create a long term ‘growth strategy’. What does that mean? Whether you want to replace your legacy systems, implement a headless E-commerce system, build new B2B/B2C applications in record time, need advice on enterprise architecture, are looking for a CI/CD solution or implement an agile way of working, we are here to assist you. Current activities: - Develop tactical & operational plans to approach ‘growth’ based on a customer centric approach covering marketing, business development, customer success, account management etc. - Align internal & external stakeholders per customer project and engage, challenge & provide suitable solutions to their requirements - Introduce (key) account management for clients and map DMU’s, KOL’s, Subs etc. for the complete customer overview - Organize workshops for (new) customers to assist with problem definition and provide insights in solution configuration - Unite (digital) marketing & sales to create commercial concepts serving awareness creation, prospecting, lead generation etc. defining the value proposition and adding the personal approach/culture
My main task is to initiate & execute a Business strategy to develop the Mid/Northern EU region. Outcomes: - Align strategic & define operational plans for a ‘segmented by vertical’ commercial approach per business unit outlining the Value Proposition based on market research - Unite Marketing & Sales to create commercial concepts suitable for the Mid/Northern EU region serving Awareness creation,Prospecting, Lead generation etc. - Engage with prospects, advise & provide suitable solutions totheir needs utilizing the width of the internal services - Initiate Digital communication with targeted marketing campaigns through support from internal business units - Develop & host webinars tailored to specific topics per business units’ ‘vertical’
My main task is to execute a Business strategy whereby we provide ‘Digital Solutions for Social Impact’ to companies in the eHealth & Pharma, Insurance, GreenTech, NGO & (Fin)-Tech sectors. Outcomes: - Design new business segments incorporating Value Proposition, Awareness creation, Prospecting, Lead generation, Customer Success etc. - Create commercial concepts which uses targeted marketing campaigns & a customer centric approach - Generate strategic partnerships to insure future growth and new projects - Advise & challenge clients on their digital issues and provide tailor made web- or app solutions - Re-align the overall ‘Value Proposition - Sales - Delivery’ process to meet client’ needs - Introducing (key)account management for clients and map their DMU’s, KOL’s, Subs etc. - Visit (LSH) hackatons, seminars, network events etc. to meet new and existing clients
The main task is to create one commercial focus for autonomous Sales growth and align the Energy division in EMEA & Central America as one. The Energy division is subdivided in Oil & Gas and Renewables business units (BU) per location (18 FTE). Outcomes: - Aligned & defined strategic & operational plans to approach international sales per business unit per location which covers focus areas, client segmentation, market approach, new business models, financial impact, operational layout etc.; - Implemented a ‘project focused’ way of working within the sales teams by prospecting & mapping via analysing trends in the markets and past performance - Introduced Key-account management and ‘project teams’ for creating international partnerships - Visited exhibitions, seminars, network events etc. to meet new and existing clients;