Mark V.

Service-oriented operative

Christchurch, Canterbury, New Zealand

About

• Adaptable, compassionate service delivery. • Getting alongside people. PERSONAL STATEMENT: To support operational/service provision endeavours in either an existing organisational or new entrepreneurial setting, ... possibly even seated within a non-profit context. PEOPLE-CENTRIC: I enjoy roles featuring leading, sharing information, providing quality support and advice to colleagues or the general public. Catalysing & facilitating positive outcomes is key. It’s important to me - and a privilege - to support people as they undertake endeavours which are proactively geared towards doing great things in life for the right reasons. • Substantial experience across the travel, accommodation, tourism and hospitality industries. • Significant periods hosting/serving visiting groups of international visitors. • Technically-oriented advisory work (includes: instruction, facilitation and presentation components). • Freelance driver-guiding work around NZ, consistently delivering great service. • Traditional ‘Services’: NZ Fire Service; Royal New Zealand Army Medical Corps; St John's Ambulance. • Education sector roles: (2 schools of special character & a tertiary provider). Activities on & off site. • Travelling/working abroad (eg: 3 years in third world), including representing our country overseas. • Solid base of manually-focused operational roles (requiring practical abilities) punctuate history. Core vocational values feature: inclusiveness, integrity, fairness and positivity. Recent qualifications attained: - Total mobility vehicle / wheelchair hoist (2019) - Postgraduate Diploma: Parks, Recreation and Tourism (2020-21) - Not for Profit Administration and Management course (2022) - First Aid training (2024)

Experience

  • Owner operator at Leisure for Pleasure
    Aug 2024 - Present · 1 yr 11 mos

    <> Compassionate, experienced, versatile Service Delivery Provider . <> Technically-inclined, down-to-earth yet professional outlook. <> Enjoy low-key people management roles. Supporting operations/service provision - be that entrepreneurial or alongside/within a non-profit endeavour. Core values: ... inclusiveness, integrity, fairness and positivity. (*Postgraduate Diploma in Parks, Recreation and Tourism, from Lincoln University, completed 2021) Strengths revolve around a mix of service & support provision. Always very open as to what's next! ... >>> Please see 'PROJECTS' section of my profile for several examples <<< [current work for three Tour Operators, including 2 limousine companies]

  • Driver Guide at Hassle-free Tours Limited
    Oct 2024 - Present · 1 yr 9 mos

    With a specific focus on daytrips in & around the Canterbury province. Contracting for this award-winning operator, who offers an appealing suite of shore-based excursions for the cruise industry, along with year-round touring products & charters.

  • Front Office Team at Hotel Elms Christchurch
    Oct 2024 - Apr 2025 · 7 mos

    Fixed-term contract over the busy October-April tourism season. Part of the Choice Hotels (Asia-Pacific) group.

  • (Test Driver) Autonomous Vehicle Operator at Tesla
    Aug 2023 - Dec 2023 · 5 mos

    Vehicle Operator (Test Driver, NZ), playing a small part helping Tesla build ... "a world powered by solar energy, running on batteries and transported by electric vehicles". ... (Stated Mission: accelerating the world's transition to sustainable energy)

  • Census Field Operations Team Leader - Kaiārahi Rōpū, Stats NZ | Tatauranga Aotearoa at PERSOLKELLY
    Nov 2022 - Apr 2023 · 6 mos

    Team preparation, supervision & operational execution of 2023 Census (Waitaha area, NZ). Bespoke operational co-ordination, communications and logistical needs for a core team of a dozen team members - and occasionally for around 20 field staff - operating on Banks Peninsula.