Allschwil, Basel-Country, Switzerland
Working with different companies for the last three decades have provided me with a wealth of experience in Digital Transformation, IT Sales, finance, purchasing and logistics, reselling and also Product Marketing. As a former Head of Sales Department International Key Accounts / Account Executive / Strategic Alliance Manager, my responsibilities have seen me managing sales area iKAM (International Key Accounts) with the overall P&L responsibility in the upper double-digit millions revenue, developing and renew existing contracts in the role of Account Executive and trusted advisor. Targeting to take over and turn around a key account customer while stabilizing existing client portfolio. I have also actively built up a Strategic Alliance Management as part of the new defined ECO Partner systems within my former employer for partners such as HP, SAP, Microsoft, Lenovo, Dell, HDS and EMC among others. I have been able to quickly research, identify, recruit and maintain viable suppliers as well as profitably negotiate with them. With a Master’s degree in business administration, I am well positioned to modify and integrate IT into various business processes. I have excellent organizational skills, extremely reliable and dedicated to problem solve, in fact, most of my colleagues see me as a source of knowledge. I also have brilliant interpersonal skills, and I can work individually as well as in a team. I like to get things done and have a love for hard work. This has seen me excel in various capacities including proxying for different managers, where my attention to detail has been recognized as a valuable asset. I am driven to promptly achieve demanding objectives and deadlines to the highest of standards and thrive in fast-paced and challenging environments.
• Managed P&L for national & multinational Customers in the Manufacturing, Packaging, and Air Transport Industry. • Developed strategic partnerships to drive revenue growth and enhance customer satisfaction. • Implemented innovative solutions to streamline processes and increase operational efficiency. • Collaborated with cross-functional teams to build AI-powered solutions for customers.
• Managed P&L for multiple Global Customers in Manufacturing, Packaging, Speciality Chemical, Pharmaceutical & Life Science, and Air Transport Industry. • Developed strategic partnerships to drive revenue growth and enhance customer satisfaction. • Implemented innovative solutions to streamline processes and increase operational efficiency.
• Managing sales area iKAM (International Key Accounts) with the overall P&L responsibility in the upper double digit million swiss francs in revenue • Handling 25 members account team (direct and indirect) for the open book/cost and contracts of two International Accounts • Responsible for the strategic development and increase of the existing contracted business • Liaising with Product Portfolio, Marketing, Delivery and F&C • Functioning as Subproject leader for the Workstream Account Management within the organizational transition & Transformation Project Sales Organisation Switzerland • As Account Executive and trusted advisor, Developing and Executing a turnaround plan and utilizing it to take over and turn around key account customers while stabilizing existing client portfolio • Operating in different management groups including planning group for the Management Circle T-Systems Switzerland, PQIT (Process, Quality and Information Technology), Information Technology, and T-Systems site responsible for the location in Basel • Building Up Strategic Alliance Management as part of the new defined ECO Partner systems within T-Systems Switzerland for Partners including Hewlett Packard (HP I / HP E), SAP, Microsoft, Lenovo, Dell, HDS (Hitachi Data Systems), and EMC • Overseeing the reactivation of Reselling businesses in Switzerland and forming Strategic Partnerships with the Logistic & Distribution Partners
• Managing two top Global accounts in Switzerland with a team of Key Account & Service Managers • Administrating the Campus Basel Initiative with the Strategic Goals, including Global Order Entry 2010 > 50 Mio. CHF, Become #1 in Basel in the PI&CG (Pharmaceutical Industry & Consumer Goods, Significant Segment Footprint in Chemical, Pharmaceutical, and Biotech Industries, along with acquiring and retaining existing customer base within the region Basel mainly Multi-National Customers (MNCs) • Conducting Strategic Selling Initiatives i.e. SAP Push
• Administrating two of the Top 60 Account within T-Systems • Performing Up-/Cross selling potentials Region Europe, the US, LATAM, and APAC • Overseeing Customer Relationship Management (CRM) and reinforcing Sales Service Management
• 8 Key Account Manager in 4 Business Segments • Managing over the four business segments including Travel & Transport, Manufacturing, Process Industry, and Information & Communication Technology) in Switzerland and International • Proxy Chief Commercial Officer and controlling 28 Named Accounts with P&L Responsibility for Order Entry (OE), Gross Profit (GP) and Revenue (Rev)