Greater Tokyo Area
I am a trilingual B2B professional currently working as a Client Success Specialist at Meltwater Japan, supporting enterprise clients in optimizing their digital PR and media intelligence strategies. Previously, as an Account Manager at SK Chemicals Japan, I drove market development and client success through sustainable material solutions — including PETG, PCTG, and chemically recycled PET (CR-PET). Fluent in English, Japanese, and Korean, I specialize in cross-cultural communication, solution-oriented client engagement, and sustainability-driven business growth. Now at Meltwater, I continue to bridge technology and client success, empowering global brands to make data-driven decisions through actionable insights.
Chemically recycled PET resin sales in Japanese market
Support a wide range of clients in Japan with their ongoing use of Meltwater. Coordinate with the Onboarding team for smooth handover and provide additional training when needed. Analyze platform usage, set basic KPI structures, and share regular reports. Handle client questions and issues by working with Product, Support, and Technical teams.
Specialty plastic resin, chemically recycled PET resin sales activities in Japanese market. "Initiated and led a large-scale sustainable PETG packaging project for major brand owner in Japan." "Secured CR-PET container deals with cosmetic brand owners." "Promoted sustainable materials to clients while managing end-to-end B2B sales operations." "Conducted client meetings in Japanese, English and Korean, navigating complex procurement cycles." "Recognized for strong relationship-building and market insight."