Howie Chan

Head of Sales Operations @ Apollo.io

Canada

About

Experienced Business and Revenue operations leader with a background in Product Management.

Experience

  • Head of Sales Operations at Apollo.io
    Dec 2024 - Present · 1 yr 8 mos

  • Head of Sales Strategy & Operations at Checkr, Inc.
    Jan 2022 - Dec 2024 · 3 yrs

    Led the team responsible for annual sales planning, sales compensation, and GTM coordination for strategic campaigns. The team’s scope spanned all segments (SMB, MidMarket, and Enterprise) in new business and account management.

  • Senior Manager Business Operations at Skylight.
    Jan 2021 - Dec 2021 · 1 yr

    Acquired by Opendoor (Sep 2021)

  • Senior Manager Business Operations at Ritual.co
    Jan 2018 - Dec 2020 · 3 yrs

    Led technology strategy for Sales and Operations. Including P&L, contract negotiations, and road mapping. Developed Ritual's Salesforce strategy, led a Product team, and oversaw internal and external developers. Fully migrated 100+ legacy GUI Process Builder actions into structured APEX classes and triggers. Liaised between Product Org, Sales and Operations, for complex designs and scoping. Sales Ops Lead where I oversaw outbound efforts and pipeline to gather insights on +1.3M restaurants in Canada and the USA. Supported 15+ inside sales Account Executives (compensation, productivity reporting); and reviewed and negotiated agreements for Enterprise contracts. Manager: 2018

  • Senior Manager Sales Operations at Rogers Communications
    May 2014 - Dec 2017 · 3 yrs 8 mos

    Led data consolidation, reporting and ad-hoc analysis projects. Supported 30+ Inside Sales teams across Canada in Small and Commercial business as part of the Enterprise Business Unit. Assisted in the launch of Rogers Unison and Rogers Business Application Marketplace through KPI development and reporting. Managed key operational activities including credit operations, sales channel and customer segment analysis, compensation review and delivery. Manager: 2015-2016 Analyst: 2014-2015