Provo, Utah, United States
Experienced customer service worker with a history of working in teams across multiple industries. Proficient in English, analytical skills, Microsoft Excel, customer service, and communication. Full time student at BYU Marriott's School of Accountancy. I plan on continuing school to earn both my Bachelors and Masters degree in accounting.
▪ Reconcile over 200 transactions per week to ensure compliance with financial and tax regulations ▪ Budgeting and planning for 2 LLC’s operated by BYU Continuing Education that provide weekly events ▪ Assisting with timely and accurate payments to over 12 merchants on a weekly basis ▪ Managing, analyzing, and investigating variances across the balance sheet and income statements
▪ Record and process up to 40 customer invoice payments daily while providing quick service ▪ Account for cash and credit transactions to verify transactions are completed properly ▪ Answered customer questions with important details to allow customers to receive answers needed ▪ Process and store data in an organized manner to ensure data quality and access for company records ▪ Initiate conversation with coworkers and managers to foster an environment of positive communication
▪ Solved problems by designing unique solutions for oversized objects to be shipped at cost effective rates ▪ Communicated with 5 or more team members to resolve difficult problems as a work unit ▪ Created custom boxes tailored to fit over 1000 different products not fitting in a regular box ▪ Ran shipping software efficiently and correctly with 100 percent accuracy recognized by supervisors