Horia Lungeanu

Technical Support Engineer at All Businesses Management

Romania

About

Experience

  • Technical Support Engineer at All Businesses Management
    Oct 2019 - Present · 6 yrs 9 mos

    - Installing and configuring servers and network infrastructure - Technical support on field for SAS technologies - provides support for internall staff - Remote monitoring, diagnosis and remote interventions for clients. - Use of monitoring specific tools: Nagios, Zabbix, HPE Intelligent Management Center, HP Data Protector Manager, Cisco ServiceGrid, Jazzey, Veeam, DFS Management, Valuemation. - SCCM updates and software deploy - Knowledge of VPN, Firewall, networking, Microsoft Exchange, Microsoft Active Directory, Citrix, VM's and Hyper-V, Microsoft Windows Server 2003, Microsoft Windows Server 2008/2008 R2. Microsoft Windows Server 2012/2012 R2. - Create step-by-step procedures and instructions - solve problems related to web applications - implementing and maintaining network security policy, standards and procedures

  • Support Engineer - International division at S&T Romania
    Apr 2017 - Oct 2019 · 2 yrs 7 mos

    - Coordinate 24X7 support team. - provides support for external clients, particularly Austria and Canada. - Remote monitoring, diagnosis and remote interventions for clients. - Use of monitoring specific tools: Nagios, Zabbix, HPE Intelligent Management Center, HP Data Protector Manager, Cisco ServiceGrid, Jazzey, Veeam, DFS Management, Valuemation. - SCCM updates and software deploy - Knowledge of VPN, Firewall, networking, Microsoft Exchange, Microsoft Active Directory, Citrix, VM's and Hyper-V, Microsoft Windows Server 2003, Microsoft Windows Server 2008/2008 R2. Microsoft Windows Server 2012/2012 R2. - Create step-by-step procedures and instructions - solve problems related to web applications - implementing and maintaining network security policy, standards and procedures

  • Help Desk Engineer at Powertech IT Services
    Sep 2014 - Apr 2017 · 2 yrs 8 mos

    Software/ Hardware Specialist Main activities/ Tasks - provide hardware diagnosis and repair for office equipment, network equipment, servers and other periphericals - install and configure Windows 2000/ XP/ 7 / 8 / 10 operating systems including Microsoft Office and Lync 2010, Skype for Bussines and Desktop troubleshooting. - Software installation, networking knowledge including communication protocols, VPN, Wi-Fi, firewall, mobile communication and network management tools - install and configure local and remote working stations - install equipment drivers - implementing and maintaining network security policy, standards and procedures - SCCM remote access and software deployment - install and configure client network - Write step-by-step documentation and instruction manuals. - web-based application troubleshooting

  • Help Desk Engineer at Teamnet
    Feb 2012 - Sep 2014 · 2 yrs 8 mos

    Position Software/ Hardware Specialist Main activities/ Tasks - provide hardware diagnosis and repair for office equipment, network equipment, servers and other periphericals - install and configure Windows 2000/ XP/ 7 / 8 operating systems including Microsoft Office and Lync 2010, and Desktop troubleshooting. - Software installation, networking knowledge including communication protocols, VPN, Wi-Fi, firewall, mobile communication and network management tools - install and configure local and remote working stations - install equipment drivers - implementing and maintaining network security policy, standards and procedures - SCCM remote access and software deployment - install and configure client network - Write step-by-step documentation and instruction manuals.

  • IT Technician at Pluriva
    Jan 2008 - Feb 2012 · 4 yrs 2 mos

    Main activities/ Tasks - working stations maintenance - install software - repair/ assembly IT systems - provide hardware diagnosis and repair for office equipment, network equipment, servers and other peripherals - install and configure Windows 2000/ XP/ 7 operating systems - install and configure local and remote working stations - install equipment drivers - install and configure client network