Holly M.

People and Culture Operations Team Lead

Carrara, Queensland, Australia

About

As People and Culture Operations Team Lead at ABI Interiors, I work at the intersection of people strategy and everyday practice: building the systems, relationships, and conditions that help individuals and teams do their best work while leading a team of people operations experts. Whether I'm navigating complex ER matters, shaping policies, or supporting leaders through change, my aim is always the same — to make work feel more human. ABI is a place where quality and care genuinely go hand in hand, and I'm proud to help build a culture that reflects those values from the inside out.

Experience

  • ABI Interiors (5 yrs 1 mo)
    • People and Culture Operations Team Lead
      May 2026 - Present · 3 mos

    • People and Culture Advisor (Team Lead)
      May 2023 - May 2026 · 3 yrs 1 mo

    • Human Resources Coordinator
      Jul 2021 - May 2023 · 1 yr 11 mos

  • People and Culture Support Administrator at AMA Group - Panel Division
    Feb 2018 - Jul 2021 · 3 yrs 6 mos

    Managed HR Administration for QLD, NSW, TAS, NZ (2000 employees), Supported Business Leaders with HR enquiries and HR processes, Managed Visa Sponsorship activities, Managed Business Travel for Operational Leadership team (20+ Leaders, often short notice and frequent domestic travel), Assisted Business Partners with Reporting functions in HRIS, Developed an HR Admin Onboarding Handbook, Assisted with Internal Events.

  • Retail Assistant at Sussan
    Oct 2017 - Apr 2018 · 7 mos

    Senior casual retail assistant, managing visual merchandising and stock processing.

  • Assistant Manager at Seed Heritage
    Apr 2016 - Oct 2017 · 1 yr 7 mos

    Team leadership, managed daily operations, in store visual merchandising support for the State VM team. Lead our team for the opening of the Seed Heritage children's department at the Robina concept store. Worked along side the National VM team and the Seed Heritage General Manager on the day of opening.

  • Store Manager at Sussan
    Feb 2015 - Apr 2016 · 1 yr 3 mos

    Store Management, Team Leadership and Coaching, In-store visual Merchandising, Attended National Seasonal Conferences, Managed store budgets, Lead sales and customer experience.