Karlsruhe, Baden-Württemberg, Germany
Heading Online Shopmanagement at Heinrich Heine GmbH, a team of seven dedicated employees, responsible for driving conversion for five online stores (desktop & mobile): - Customer centric approach: Optimization strictly based on the results of A/B-, MVT and/or Usability testing - Design innovative features, develop in close collaboration with webdevelopment and post-go-live evaluation - Onsite Search Optimization (Fredhopper) - Shop-Individualization & -Personalization for maximum customer satisfaction - Constant analysis of KPIs (Tracking & Webanalytics) - Improving product data (standardize & enhance) - Manage UGC (Increase Shop- & Product-Reviews, gain consumer insights) - Campaign-Management - Web Content Management (CDN Management) Voted as "Best fashion online shop" three years in a row: 2015 - http://disq.de/2015/20150929-Online-Shop-Preis-Fashion-ohne-Filialnetz.html 2014 - http://www.textilwirtschaft.de/business/Online-Kunden-bevorzugen-Heinede_94412.html 2013 - http://www.textilwirtschaft.de/suche/show.php?ids[]=941789&a=3