Melbourne, Victoria, Australia
Secondment at Ceduna Aboriginal Corporation (CAC) supporting with event management for the opening of the Art Gallery. Secondment at Oak Valley (Maralinga) with event planning of the forty-year anniversary Handback Celebration.
Key responsibilities: 1. Providing tactical support for the development, implementation and evaluation of communications and products. 2. Building and maintaining relationships with a range of stakeholders to tailor communications to audience requirements. 3. Applying analytical methodologies and tools such as the evaluation matrix to evaluate communication strategies on their effectiveness. 4. Contributing to delivery of projects and monitoring progress and outcomes.
Key Responsibilities: 1. Responding to inbound and outbound calls to clients and accurately responding to all inquiries following established procedures. 2. Educating taxpayers about government stimulus measures and ensuring effective communication with clients on initial contact. 3. Preparing and presenting new updates on work procedures through learning circle discussion. 4. Conducting financial research by interrogating varied accounting systems to provide solutions to taxpayers’ issues.
Key Responsibilities: 1. Managing a team of 15 employees to deliver high standard service during hosting private dinner function. 2. Responsible for ongoing coaching and development for employees through the application of established procedures. 3. Utilising the workplace checklist ensuring the restaurant meet the standard during occupational health and safety audit. 4. Preparing and implementing workforce plan to delegate correct duties to various skilled employees.