Tuyen H.

Head IT App Research & Development | Driving Innovation, Efficiency & Scalable Solutions in Financial & Banking Systems

Ho Chi Minh City, Vietnam

About

I am a highly accomplished IT Professional with over 18 years of experience, including 12+ years specializing in Banking and Financial IT systems and 10+ years in IT Management roles. With a Master’s in Computer Science and a Bachelor’s in Business English, I have excelled in delivering end-to-end IT solutions that align with organizational objectives and drive measurable outcomes. My career highlights include: (*) Successfully leading the implementation of one of ASEAN’s largest Omni Contact Centers. (*) Completing a delayed FinnOne Core upgrade project in just three months. (*) Designing scalable IT ecosystems for startups, integrating multi-cloud platforms, e-commerce systems, and enterprise applications. I bring expertise in IT project management, system architecture, business process optimization, and emerging technologies such as AI, Machine Learning, and voice analytics. With a proven ability to bridge technical and business domains, I ensure on-time, on-budget, and on-spec project delivery while driving innovation and operational efficiency.

Experience

  • Head of IT Application Research and Development at Indovina Bank Ltd.
    Jun 2025 - Present · 1 yr 1 mo

    Manage the IT Application Research and Development Department including + Core Banking Team (Flexcube) + API and Integration Team (Java, Spring Boot, Web, Internet Banking, Mobile Banking, SMS Banking, ...) + Internal Application Dev Team + Data Analysis and Reporting Team

  • Information Technology Lecturer at Nguyen Tat Thanh University
    Oct 2019 - Present · 6 yrs 9 mos

    - Providing technical consultation and guiding students. - Participating in curriculum development, quality assessment, and various activities of the Faculty of Information Technology.

  • Freelancer Advisor/Consultant at Self-employed
    Jan 2024 - Apr 2025 · 1 yr 4 mos

    - Advising freelance and enterprise projects, offering technical and strategic consultancy.

  • Head of IT Project Management at VietCredit Finance Company
    Nov 2022 - Dec 2023 · 1 yr 2 mos

    - Successfully managed the FinnOne GA 5.5 upgrade, completed in 3 months after 1-year delay. - Delivered the Omni-Channel Digital Lending App (TINCard), pioneering a Neobank-like platform. - Executed the Data Loss Prevention (DLP) Project and provided Cloud Data Warehouse consulting. - Ensured compliance with regulations by the State Bank of Vietnam and internal audit standards.

  • IT Project Manager at Vietcap Securities Careers (Vietcap)
    Jul 2022 - Oct 2022 · 4 mos

    - Successfully completed the implementation of Phase 1 of the Core API System. - Managed and contributed to key projects, including Copy Trade, New Company Websites, and the Trading Mobile System, in roles as both Project Manager and Product Owner.