United Arab Emirates
With over a decade of experience in IT leadership, I specialize in Cloud, IT Operations, driving digital transformation and enterprise automation. As Senior Information Technology Manager at Terminals Holding LLC, I lead efforts to enhance operational efficiency across multiple regions through innovative cloud solutions, robust cybersecurity measures, and cutting-edge system integrations. Passionate about aligning technology with business goals, I aim to foster scalability and resilience while supporting the company’s commitment to excellence in airport operations. At Terminals Holding LLC, I oversee critical airport operation systems, ensuring 24/7 reliability and compliance. With expertise in cloud architecture, enterprise-grade solutions, and cybersecurity governance, I enable seamless passenger and baggage management, while optimizing systems like AMS, AODB, and FIDS. My leadership in ERP implementation and cloud technology has empowered the organization to excel in its mission of delivering state-of-the-art airport technology.
• Spearhead IT operations and digital transformation initiatives across multiple regions, driving efficiency, scalability, and innovation. • Designed and implemented ERP and system integrations, aligning business processes with enterprise automation goals. • Architect and deploy enterprise-grade cloud solutions (Azure, Microsoft 365, SaaS, hybrid) ensuring security, flexibility, and performance. • Champion cybersecurity resilience, governance, and risk mitigation across cloud and on-premise environments. • Oversee critical airport operation systems (AMS, AODB, RMS, FIDS, LAM, Billing, CAFM) ensuring 24/7 reliability and compliance. • Manage passenger and baggage systems (CUPPS, CUTE, DCS, kiosks, CUSS, BRS) enhancing operational flow and traveler experience. • Lead budget planning and cost optimization for cloud subscriptions, software licenses, and IT assets. • Negotiate and manage vendor and contract performance, ensuring SLA compliance and regulatory alignment. • Delivered 76% OPEX cost savings through strategic sourcing, cloud migration, and process optimization.
• Manage and operate, IT operations, cloud, and infrastructure. • Directed cloud infrastructure & systems strategy aligned with business goals. • Delivered secure, compliant cloud projects on time & within budget. Managed vendors, contracts, and IT professionals' development.
• Designed and implemented multi-cloud solutions for clients. • Supported pre-sales & post-sales with demos, POCs, and solution design. • Ensured scalability, efficiency, and technical resolution for clients.
• Oversaw Azure & VMware datacenter administration. • Implemented hybrid identity, backup, and DR solutions. • Administer and operate, IT cloud, and infrastructure.
• Provided L1–L2 support, storage & backup administration, desktop & helpdesk support.