Hiren Patel

Director of Engineering @ Zscaler

Santa Clara, California, United States

About

Results-driven engineering leader with a proven track record of scaling high-growth engineering teams and delivering innovative web and mobile applications. 20+ years of experience in full-stack development and management, specializing in cloud/SaaS environments. Strong technical background in security, mobile, travel, e-commerce, and enterprise development. Demonstrated ability to mentor and coach engineering leaders, drive technical design, and collaborate with cross-functional teams to exceed business objectives. Passionate about automation, quality, and fostering a culture of continuous improvement.

Experience

  • Zscaler (7 yrs 5 mos)
    • Director of Engineering @ Zscaler
      Apr 2022 - Present · 4 yrs 4 mos

      Providing strong technical leadership and managing a team of engineering leaders to sustain a high growth company. • Growing engineering teams, globally, for fast paced delivery in cloud/SaaS environments. • Mentor and coach managers for high performance teams. Engaging them to see themselves as leaders. • Initiated R&D effort to execute AI/ML into browsers to reduce computing cost and latency for next generation of user experience. • Actively participate in ideation and architectural direction for the platform to meet business requirements. • Plan and strategize with the PM and QA for roadmap and short term priorities. Translate the product requirements and delivery plans with the wider engineering team to achieve these goals. • Regularly assess customer facing issues and work with field specialists to troubleshoot and address technical difficulties. • Strong testing and automation advocate. Started projects to address data generation, quality, regression testing.

    • Sr. Manager, Engineering - UI
      Mar 2019 - Jun 2022 · 3 yrs 4 mos

      Managing Zscaler’s ZIA and ZDX UI Engineers in distributed locations. Scaling UI development at the intersection of composability and abstraction. • Lead a part of an engineering team that grew from $0 to $40 million in revenue in 3 years. Grew core ZDX UI engineering team from 3 - 10 within 18 months, with a focus on hiring for high growth products. • Managed work and projects of UI engineers and contractors in the US and Armenia to ensure features for high revenue products are delivered on time with quality. • Introduced front-end framework, code patterns and automation pipeline that, now, spans 7 products in Zscaler. • Managing large codebase migration from Backbone to React framework with zero change in build and deployment process. • Working with cross functional teams to address customers issues and manage product backlog. • Work closely with UI/UX designers to validate and realize product concepts, component library and Zscaler design system. • Provide technical guidance on feasibility and offer innovative solutions. Providing deep contribution to product brainstorming sessions. • Focused on automation and testing to provide agility in an ever changing environment to scale the team.

  • Xactly Corp (6 yrs)
    • Engineering Manager, Data Integration Platform
      Mar 2018 - Mar 2019 · 1 yr 1 mo

      Managing Xactly’s Data Integration team responsible for Connect product. Connect provides superset of ANSI SQL interface to integrate diverse legacy and cloud applications, CRM, ERP and databases. • Actively coach and mentor UI, Backend and QA engineers to maintain a culture of quality and continuous improvement. • Participated in employee goal setting, mentorship, reviews and compensation distribution. • Assisted senior management in developing a long-term technology road map and resource planning. • Interface with Product Management to help create annual customer features roadmap and resource planning. • Worked with customer support to alleviate production issue by prioritizing and providing timely resolution. • Worked with Professional Services and Integration Partners, and Product Marketing to identify solution to technical challenges. • Acting scrum master for geographically distributed Data Integration team. • Initiated CI/CD effort to streamline testing and product delivery to production. • Managed product delivery to multiple production environments across 4 data centers. • Active participation on weekly report on status of development, quality, operations and system performance to management • Hands on Full stack engineer with integration and DB experience to take products from concept to production.

    • Sr. Principal UI Engineer/Lead UI Engineer
      Apr 2016 - Mar 2018 · 2 yrs

      Xactly provides SaaS based solution for incentive compensation and sales performance management. Xactly's cloud based solutions are helping SMB and Enterprise customer to incent right. • Lead UI Engineer on SimplyComp: Industry’s first, do-it-yourself incentive
 compensation software. • Outlined UI from concept to production. • Identified key internal resources to kickoff the project and participated in hiring of additional engineers. • Automated code build, testing and deployment to AWS using Jenkins, Saucelabs, Codepipeline and Codedeploy. • Facilitated customer onboarding & tracking strategy with third party vendors (InlineManual & MixPanel). • Implemented automatic Internationalization (i18n) of product labels and provide uniform interface for localization (l10n) • Work closely with product manager define UI and UX strategy in web and responsive design. • Work with backend engineers to define platform and architecture. Toolbox: React, redux, Material-UI, AWS, Jenkins, Saucelabs, Recurly, Mixpanel, Codepipeline and Codedeploy.

    • Principal UI Engineer
      Apr 2013 - Mar 2016 · 3 yrs

      • Implemented Big Data search application in Backbone on Solr+MapR Hadoop clusters. • Created flexible components in Backbone for customer facing application. • Build seamless UI accessing data from various data sources (Oracle/Solr). • Led Bi-weekly UI developer meetings. • Migrated business critical 3rd party JavaScript code to in-house code leading to quick turn around on new features while supporting IE8 which accounts for majority of the enterprise users. • Refactoring UI code base to run in standard compliance mode (from quirks mode) leading to wider audience. • Constructed company wide stylesheet, with input from peers, to accelerate UI development process and maintain consistency across web applications. • Implemented JavaScript library for accessing data via ePig (Pig Latin) queries on MapR cluster. • Working with backend engineers to define REST APIs. • Working with application engineers to define middle tier and data-flow process. • Implemented REST APIs in Java when backend resources were scarce. Toolbox: Backbone, bootstrap, Grunt, PhantomJS, Mocha, Chai, Sinon, Yeoman, Node, Java

  • Founder at Fanteeq.com
    2012 - Dec 2014 · 3 yrs

    Www.fanteeq.com

  • Senior Web Architect / Team Lead at Travix/Vayama
    Apr 2011 - Mar 2013 · 2 yrs

    Travix International is an online travel service provider with more than $350 million in annual revenue. Travix International’s US business unit, Airtrade International, is responsible for serving 7 online travel portals across US, Canada, Singapore, Thailand and Hong Kong.

  • Founder at BlueFire Digital
    2006 - Mar 2011 · 5 yrs 3 mos

    Executive owner of all technical design, product management, implementation and operational activities for interactive mobile service provider. Designed and implemented SMS marketing platform in Java, JSP and MySQL. Developed RESTful APIs for Bluetooth marketing system. Employed with various LBS APIs to aggregate data on facebook application in PHP.